Five Star Ford

(8,646 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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My whole buying experience at Five Star Ford was

My whole buying experience at Five Star Ford was fantastic. I worked with William May and he was a pleasure to work with! He made the whole process very quick, easy, and professional. Highly recommended!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jordan and Alfred were awesome!

Jordan and Alfred were awesome! Not pushy and helpful! recommend 5 star ford! Best ford dealer in DFW

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  • Overall experience 5.0
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Did a great job, worked with us over phone and was

Did a great job, worked with us over phone and was exactly as advertised and pictured

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I had an exceptional truck-buying experience at Five Star

I had an exceptional truck-buying experience at Five Star Ford in North Richland Hills! A huge thank you to Lee Clanton, my sales representative, for making the entire process smooth and stress-free. Lee was knowledgeable, friendly, and truly went above and beyond to help me find the perfect truck. I also want to thank David McGee, the Finance Manager, for his professionalism and making the financing process quick and easy. I highly recommend Five Star Ford to anyone looking for a great vehicle and outstanding customer service!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.

Honest salespeople, easy financing.

Honest salespeople, easy financing. NO DEALER ADD ONS-(nitrogen in tires, undercoat spray, seat protectant) ,

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  • Overall experience 5.0
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I hadnt bought new since 2012 but Lewis and team made it

I hadnt bought new since 2012 but Lewis and team made it easy and fast (less than 2 hours) since I knew precisely what I wanted. Thanks guys.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.

Alfred El-Darazi was very helpful and courteous.

Alfred El-Darazi was very helpful and courteous. I was not able to pick my car up. He was able to deliver it to my home.

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  • Overall experience 5.0
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  • Shopped for a used car
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Easy to work with, great communication, would use again

Easy to work with, great communication, would use again for next purchase. Delivered truck with all I asked for

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  • Overall experience 5.0
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Easiest car buying experience.

Easiest car buying experience. No issues! Preston was very responsive and fantastic to work with. I am in love with my new Explorer ST!

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  • Overall experience 5.0
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I bought my Ford Escape at Five Star Ford NRH and the

I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX

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  • Overall experience 5.0
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Consumer response

THANK YOU FIVE STAR FORD for your Outstanding, Professional and Caring Service and making me a very happy customer!!! You have definitely earned the FIVE STARS!!!!