Five Star Ford

(8,647 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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Good experience.

Good experience. Lewis was very helpful from start to finish. Thank you. I definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldn't be more pleased with my experience at Five

I couldn't be more pleased with my experience at Five Star Ford and especially with Lewis Bass's extremely cordial, helpful, and information-rich assistance. He answered every question I had and provided explanations that were very clear and lucid. If I find myself in search of another Ford (the new Broncos are very tempting!), the approximately one hour drive from my home to Five Star Ford is worth the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional through the entire process.

Very professional through the entire process. This in turn made buying a new car the easiest I have ever seen before. The experience is well above any other dealer I have been to. It’s not even close.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly family atmosphere.

Friendly family atmosphere. I’ve being doing business with them since 2020 staff is very personal and knowledgeable.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lewis was very helpful and let me know what steps were

Lewis was very helpful and let me know what steps were needed and what step was next. None of the “I’ll be back I have to let the manager look at this “ stuff everything was straight forward. When I’m ready to buy another vehicle I will come back to Five Star Ford and work with Lewis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, friendly attitude and no wasting time.

Great service, friendly attitude and no wasting time. All in all great experience! Top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a great experience, very professional folks.

It was a great experience, very professional folks. Made the experience very enjoyable and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They did a great job getting me financed even with bumps

They did a great job getting me financed even with bumps in my credit. Highly recommend these guys.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very wonderful experience with Jason Howell!

Very wonderful experience with Jason Howell! Sent me a personal video of the truck and had it cleaned and ready for me to pick up. Customer service was top notch. Thanks again for everything! I love my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service very helpful with find the right

Great Customer Service very helpful with find the right vehicle for me at a price I can afford. Very helpful getting a good interest rate for the loan, Thanks again folks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.