Five Star Ford

(8,646 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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The team at Five Star was incredible throughout the

The team at Five Star was incredible throughout the entire process - from Sales & Financing through Accessories. I specifically worked with Rick Dike, Lee Clanton, David Hill & Sam Oreggio - their enthusiasm, knowledge, and the seamless experience they provided really stood out to me. They were honest, fair, and hassle free. I will be giving them my business in the future for my kids vehicles and would recommend anyone to visit 5 Star NRH to give them a try before making a final purchase.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

dealership was very clean and kept up with cleanliness

dealership was very clean and kept up with cleanliness and organization. was very happy with the experience and help i received. salesmen, Lewis was very knowledgeable and answered all the concerns i had.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Gary crosby was so easy to work with and helpful.

Gary crosby was so easy to work with and helpful. Fast in and out but with lots of care and attention to detail.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mr Bass took care of Holly and I.

Mr Bass took care of Holly and I. Got Holly the car she wanted. Straight forward, no hard press, worked with our schedule. Couldn't ask for more. Finace team was great to work with aswell.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr. Lewis Bass provided additional assistance and made

Mr. Lewis Bass provided additional assistance and made sure we were taken care of throughout the process, he even provided courtesy transportation from our home to the dealership to complete our purchase.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the best experience!

I had the best experience! Fastest and easiest car buying experience ever. Will definitely see Alfred again.I love my new Bronco!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Ford dealership in North Texas,huge inventory and

Best Ford dealership in North Texas,huge inventory and great location,website super helpful and nice people!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Responsive and organized!

Responsive and organized! These folks communicated well, with me, and each other. I had one point of contact that kept me informed at every step and when my requests were completed. They had none of the “dealer add ons” you see at some dealers, and were transparent and knowledgeable. They were also quick. They had my truck ready when they said would including a detail which took less than an hour. Great team of folks there - definitely recommend.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly and courteous got the deal done quickly didn't

Friendly and courteous got the deal done quickly didn't feel forced to buy add ons it was the best car buying experience I've had

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

William May and the 5-Star finance team went above and

William May and the 5-Star finance team went above and beyond to close our deal. William was thorough and professional. We wish we would have found this dealer sooner. No hard sell, no making promises that were not kept, just 5-star customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.