Reviews
Our Sales person, German, was an absolute pleasure to
Our Sales person, German, was an absolute pleasure to work with! Very knowledgeable and informative about Audi vehicles! So professional and easy to work with! Our finance guy on the other hand, Chris, wasn?t so pleasurable. He created unnecessary stress around drawing up the ?optional? loan deal in order to complete the purchase. But once we got all that worked out; Tristan the technician who presented us with the keys gave us an operations vehicle tour and was patient while setting up car play, he was fantastic!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Zandrah, we're happy you found our staff so supportive during your experience here at Audi Pasadena. Please don't hesitate to reach out if there's anything additional we can do for you.
Perfect service by Rudy He is the best He is great
Perfect service by Rudy He is the best He is great asset for your dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. Please don't hesitate to reach out if there's anything additional we can do for you.
My family have been Rusnak customers for decades.
My family have been Rusnak customers for decades. I most recently just bought out my leased Audi and the experience was very smooth and easy. Rick Torres and German are always very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Cameron, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I had an incredible experience purchasing my Audi from
I had an incredible experience purchasing my Audi from Pasadena Audi! From the moment I walked in, the team was welcoming, knowledgeable, and genuinely interested in helping me find the perfect vehicle. The sales process was seamless?no pressure, just honest and transparent guidance. A special shoutout to Rick and George for going above and beyond to ensure I got the best deal and walked away completely satisfied. The entire dealership operates with professionalism and a customer-first approach, making the car-buying experience truly enjoyable. If you're in the market for an Audi, I highly recommend Pasadena Audi. Their exceptional service and dedication to customer satisfaction make all the difference!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was good.
It was good. Very informative sales gentleman, good facility, good service, good experience. Overall it was good. Appreciate everyone who assisted us in car purchasing experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edward, thank you for taking the time to leave a review for us at Audi Pasadena. We're happy we could meet your expectations!
All good.
All good. Being more upfront with the details of the extended warranty and maintenance plan would be nice rather than kind of springing it on you when you have progressed to finance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerome, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly staff, efficient, and a good overall car buying
Friendly staff, efficient, and a good overall car buying experience. I would do it again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Working with George was great, had a great experience.
Working with George was great, had a great experience. Very professional, Will work with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rob, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Taylor Baffort helped me with a purchase of a new Audi -
Taylor Baffort helped me with a purchase of a new Audi - he was extremely professional and easy to work with. He made the overall buying process a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We hope you have a great day!
Rick Torres is the best.
Rick Torres is the best. Perfect communication on an internet purchase and shipping. The car exceeded my expectations. All departments are professional and seamless. Third party inspection was allowed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!