Audi Pasadena

(1,456 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (626) 385-1284 (626) 385-1284
Used (626) 385-1296 (626) 385-1296
Service (626) 385-1304 (626) 385-1304

Reviews

(1,456 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Pasadena from DealerRater.

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I switched here from a different audi dealer.

I switched here from a different audi dealer. Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great service as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I was dreading the thought of having to buy a car at the

I was dreading the thought of having to buy a car at the dealership but Rick T. really made it easy. I was presented with options but never felt pressured into getting something I didn't want or need. They got me in and out as quickly as they could and all of the staff was friendly and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Coreen, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

We went in with an idea of what we were looking for but

We went in with an idea of what we were looking for but unsure of the exact model and trim. Preston was like any Sales Rep we have ever dealt with. He was not only incredibly knowable about Audi. He knew the competition and really got to us and and our needs to help craft that perfect fit. When it came down to making that final decision, Preston was kind enough to give us the space to decide but thoughtfully supportive in the way he guided us through to our decisions. It's was the perfect balance of giving us all the information we needed to make a choice for ourselves. Now a few days out from our purchase we could be happier with new car and the experience with Preston. This guy was the best, we are now proud Audi (to-be returning) customers thanks to Preston.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!

PRESTON IS THE BEST!

PRESTON IS THE BEST! He made our whole car buying experience completely streamlined. We had the best experience we’ve ever had at a dealership with Preston, and we are very seasoned car buyers. We highly recommend him and Audi Pasadena to anyone who wants to walk out of car dealership with a happy, contented smile and feelings of pure joy of and not that swirly whiplash and exhausted feeling you can often get. Preston immediately understood our needs and worked quickly and competently to get us what we needed. SUCCESS!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

Preston was friendly and offered great customer service

Preston was friendly and offered great customer service during our car buying journey. Helped us explore the options between different A5 models

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Richard, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Had a good experience with Preston.

Had a good experience with Preston. Helped to test drive A8 and S8. Would recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Alen, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Preston Blankenship was the best person I’ve ever worked

Preston Blankenship was the best person I’ve ever worked with in the car industry. I asked him to provide his best pricing the first time around and he did. No games. I was working with 4 other dealers who gave me pricing 30% higher than his. I am very demanding and asking Preston for a lot of different things which he did quickly and without complaining. He took a lot of time with me and has clear accurate communication. Awesome experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Preston - The Car Guy I just had the best car-buying

Preston - The Car Guy I just had the best car-buying experience ever thanks to Preston at Audi Pasadena. He's a total car guru and knows his stuff inside and out. He took the time to answer all my questions and find the perfect car for me. If you're looking for a no-pressure, helpful salesperson, Preston's your guy!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

George was very helpful, he explained everything so well

George was very helpful, he explained everything so well and gave us a lot of information on our new vehicle. So glad he helped us!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!

Great service from everyone, especially Taylor, who was

Great service from everyone, especially Taylor, who was super responsive and helpful throughout this process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!