Reviews
Ivan and Taylor really did an amazing job.
Ivan and Taylor really did an amazing job. I am very grateful I purchased another Audi from Rusnak Audi Pasadena.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mattavanesian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Highly recommend this place.
Highly recommend this place. Bonnie Zhao give us a wonderful experience. She knew everything she need knew. I like the atmosphere of the shop too. Nice place.
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- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chenshu, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!
I was interested in an 2023 Etron S.
I was interested in an 2023 Etron S. And was told that I would have to do a cash deal since I live out of state. They would not even let my Credit Union wire them the funds or provide them with a check. So then I asked what if I finance through you. I was told no because I live out of state. I asked could I just come to the dealership and I was still denied service. If you don't live in there in state don't waste your time!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear you had a frustrating experience. While we appreciate your interest, our first responsibility is to our local customers. Out-of-state transactions come with limitations beyond our control, especially regarding financing and third-party lenders. Unfortunately, we’re not always able to extend the same level of service outside of our state boundaries. We wish you the best in your search and thank you for considering Audi Pasadena.
Top-notch dealership!
Top-notch dealership! Amazing sales people! German was exceptional to work with! Watch out for Abdol “Chris” Beigi though! loan shark!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Zandrah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
A perfect transaction.
A perfect transaction. Could not be happier with the entire experience, start to finish. Huge thank you to Rusnak in Pasadena! And what a beautiful new car I have :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Genevieve, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
100 percent perfect transaction.
100 percent perfect transaction. I couldn’t possibly be happier with the car or the experience of buying it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Taylor was friendly and helpful, offered several options
Taylor was friendly and helpful, offered several options and a fantastic deal on the Q3 I selected. He also worked around my tight schedule. I love my new car. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lee, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I highly recommend Taylor Baffert, Sales Representative,
I highly recommend Taylor Baffert, Sales Representative, as your point of contact at this location. He took care of me and we signed a great deal for a used Audi Q3.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Janet, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We come a long distance (from San Diego) to buy cars from
We come a long distance (from San Diego) to buy cars from Pasadena Audi (5 and counting). I have never encountered a better dealership, top to bottom. Exceptional service, transparency, excellent pricing, straightest shooters in the business, etc. Recommend them constantly, and the feedback I get is the same.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
George was very polite and kind, extremely helpful and
George was very polite and kind, extremely helpful and knowledgeable. Provided excellemt customer service, actively listened to understamd my needs and type of car I need and prefer. I felt heard and valued and am very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rita, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We are always more than happy to assist you if anything else comes up. Take care!