Cable Dahmer of Kansas City

(1,469 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 617-6668 (855) 617-6668
Used (855) 798-3166 (855) 798-3166
Service (855) 522-5438 (855) 522-5438

Reviews

(1,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer of Kansas City from DealerRater.

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Great Service

Went with my mother-in-law to purchase a new vehicle that day. Went into the dealership knowing exactly what vehicle she wanted to buy, and Jim was very knowledgeable and professional in accommodating her needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's so wonderful to hear! We're so glad Jim could take care of you and your family.

Doris Wyatt

James Baugh was amazing and extremely easy to work with. Will refer family and friends. I enjoy my new Buick Envision. Will be getting my services done here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

Samantha Johnson

Ray Arriaga did a great job. Very friendly and flexible. Made sure I got what I wanted. I’m getting a new car! He was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thanks for your review. We're glad to hear that you had such a positive experience with Ray. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Malibu

Great experience Brandon did a great job worked with me though several vehicles. All of the associates were friendly and easy to work with. Only issues are a difference in numbers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we're glad to hear that you had a great experience with Brandon. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Very responsive to questions and offered great prices.

Sammy, my sales representative was very professional and went the extra mile to help make the deal on the vehicle I purchased. Dealer facility was clean and organized. Staff was polite and tried to help at anytime. Only negative is, need to offer snacks or soft drinks...bottled water only.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer

Steve Geren and his team, Hanna and Khadijah, were outstanding in all phases of my car purchase at Cable Dahmer Chevy. They acted in a professional and personable manner that I've never seen before at any dealership and I've purchased over 40 vehicles so far in my lifetime. Steve had his act together with a high level of integrity and experience. He though of everything which put me at ease (calmed my nerves that normally are running high when purchasing a car no matter how many times I've done it). Hanna and Khadijah were equally as professional. I can't praise all of them enough. I'll definately be a return customer and recommend them to all my friends, family, and even strangers when the opportunity arises. Fred Albertson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Bait and switch

The price you see on the internet is not the price they make you pay. We all know this. Shocker is the sales manager ADMITTED this to my face. Oh they'll give you that price but only if you bring a trade an accept their low ball offer. Awful experience. We walked.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Brad. We apologize that this was your experience. We will pass your comments on to our General Manager.

Dishonest and unreliable

Went in to see a vehicle that was posted to auto trader. They didn’t have it in the lot, as it was still at their Kia dealership for detail, but it was finished. They said they could go get it, but in expected sales fashion, tried to push us into the new vehicles they had on the lot. After refusing other vehicles numerous times, they drove us to the Kia dealership to drive the vehicle back. We get there and the Kia dealership says that the keys are locked in the parts department, who have left for the day...and can’t get them. So we drive back to state line; and as soon as we get there, the Kia dealership calls and says they can get it. We say no to driving back over and set up an appointment to come see it. The day of the appointment, they called in the morning and confirmed the appointment and said they had the vehicle, so no worries. We get there to see it, and we’re told by management that it’s still at the Kia dealership, and was then pushed into looking at new vehicles all over again. And then they tried to get us to buy the vehicle without even seeing it. We flat out left. After numerous phone calls, the assistant ends up driving the vehicle to me on my lunch break two days after, so that I can see it. That evening I decided to move forward with it, despite some body chips and dings, and a fairly dusty interior. The sales process is a total dishonest joke. The other dealer we had visited previously (Curnow) was straight forward and gave you a print out with EVERYTHING laid out for you. He didn’t jerk us around about packages, price, money down. They took what you had and did what they could with it. And the only reason we didn’t move forward with them and ended up at this place instead, was because we didn’t love the car they had. Cable-Dahmer sales practice aims to confuse you as much as possible, so that they walk away with the best deal for themselves. Constant back and forth of handwritten offers, like we were in high school. An hour and a half of having to repeat ourselves for all that we could offer. Constantly pushing you to start paperwork before speaking to finance. The dealership is also in Missouri (we’re from Kansas) so the sales tax (which is never mentioned by the sales guy as a pure tactic) shows up during the final signing, that it’s not included. Of course we should have caught that, but we were so disoriented by the back and forth and total bs that we didn’t see it. And we should have gotten up and walked away. By the end of it, we had paid exactly what they wanted for it. But they managed to hide everything they wanted in something else, just so they came out on top. We will never return to this dealership. I will never recommend it, and I will be very vocal about this to everyone I know. I grew up in Independence, thinking they were a decent group. But since their massive expansion, it turns out, they’ve turned into a money-grubbing dishonest power in the Kansas City area. Stay away from this place. Give the smaller dealers your business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was great , Zach did awesome thank you

Zach and Jamie were great they took care of me and my fiancé and got us into the car we had always wanted. Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please don't hesitate to reach out!

Ms.Michelle

Excellent work ethic , positive environment, caring employees who genuinely care about you. No hassle, straight to the point. Made it very easy to get what i wanted For a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!