Reviews
2012fordescape
Dillon and Jaime were great! The process was a bit tedious since I was replacing a car that was totaled in front of my house by a driver without insurance and was limited in my down payment and in what I could pay monthly. We reached an agreement with help from my brother on the down payment. My only other issue was that the car was not washed even after I mentioned it was pretty dirty and it was supposed to be washed while I was completing paperwork.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to let us know how we did. If you have any questions or concerns, please feel free to reach out to us directly. We hope you have a great day!
Car Buyer
I must say that we had a great time with Kenny over at Cable-Dahmer on State line. Me and my wife was looking for a new vehicle and he was very professional he answered all of our questions and overall he was just a great salesperson. I would most definitely recommend going to Cable Dahmer. Thanks Kenny
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We're happy to hear that was the case during your visit with Kenny! Congratulations on your new vehicle! Please come see us for any future needs! Have a great day!
Stephen Miller was super great to work with
Stephen was a great person who really listens to your needs. He was a pleasure to work with. We will definitely refer our friends and family to Stephen and Cable Dahmer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi there, thank you so much for your positive comments about Stephen here at Cable Dahmer of Kansas City! We look forward to your next visit! Take care!
Customer
Great service from Ken Walker. I would recommend purchasing your next from Cable Dahmer. I will be purchasing vehicles from them for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, we are so happy to read such a great review about Cable Dahmer of Kansas City! Thank you for the kind words about Ken! We'll be sure to pass them along! We look forward to your next visit!
Bought a contract for lifetime oilchange.It clearly...
Bought a contract for lifetime oilchange.It clearly states as long as I own the vehicle and unlimited miles. I was just informed that it expired.. I'll never step foot in that place again. Beware, the lies run deep.........
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ken Walker was awesome help me in the process that...
Ken Walker was awesome help me in the process that everyone dreads and made it easy and simple love my vehicle and my salesman. Would recommend everyone that ask me where did I buy my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
One of a kind service
Ken Walker is an awesome salesman. He took his time and helped us find the perfect vehicle that match our family needs. It really hard to find someone you like working with buying a car these days. I have recommended him to four Of my friends. Thanks Ken For making this experience better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
One oil leak two $325 bills
Took my Pontiac G6 into service on 10/22/19 and advised the service writer Zach that I had a fairly major oil leak on front side of engine around the timing chain cover or front seal. About a Quart every 10 to 14 days. The next day I recieved a call that the service tech found a leak on the back side of the valve cover gasket (cam cover) and that that gasket replacement resolved the problem. I raised my concern's that I didnt feel that was the problem because most of the oil leaked covered the front timing chain area and the oil covered area under my hood was at the front passenger side. Zach advised me that they topped off the oil and let it run for awhile and found no leaks and if there were any problems to just return. That was on Invoice 1ccs372663 for $343.08. The next time I drove my G6 I saw a very large wet oil spot In my drive way. I had scrubbed away the previous wet oil spot so it would not get tracked in to my home. I called and talked to Zach and we set a date and time and I returned it. The next day received a call from Zach. He stated that the problem was fixed and that the service worker said it was very obvious as oil was running out of timing cover area. When I went to pick it up I questioned the bill , Invoice 1ccs374161 for $324.39. I was told by Zach that It was a separate issue because some of the times when they fix a leak in one area that it can start coming out another separate area. I was so blown away by that stupidly. The first service tech did not do his job right so I was stuck with 2 bills because of his incompleteness! My G6 is my back and forth to work car with a 199000 miles on it and when I need to replace it I know where not to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ken Walker is very professional, kind, and understanding...
Ken Walker is very professional, kind, and understanding to what I needed in a vehicle. Ken listen to me then choose the correct vehicles for viewing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase new vehicle
Jim Baugh did an excellent job of helping us get into the perfect vehicle for us fitting our needs and budget. He worked with us and was very attentive and friendly as well as was all staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy to hear this! Thank you for your business!