Cable Dahmer of Kansas City

(1,469 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 617-6668 (855) 617-6668
Used (855) 798-3166 (855) 798-3166
Service (855) 522-5438 (855) 522-5438

Reviews

(1,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer of Kansas City from DealerRater.

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Used car purchase

Sales person, used car manager and finance persons were wonderful and personable. The vehicle came from detail looking good, then we got home and lifted the floor mats. The mats were put in over the rocks and dirt (very disappointed). Other than that it was a great car buying experience. We will look for our next vehicle at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Yousef Alazzeh was the best sales consultant

Yousef Alazzeh was a great sales consultant! Very kind and caring. Tried to get the best deal for us. Can’t wait to work with him in the future

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to hear that, Sue! We appreciate your business!

Yousef Alazzeh was our salesman and did a fine job

Had what I was looking for , competent salesman with Yousef, price was average for this truck. I did get the bonus of a 5 year unlimited peer train warranty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We're happy to hear that things went well!

Awesome service, sales, and inventory

This is the dealer to use in KC area. Honest pricing, salesmen named Steve Miller, and sales manager Kelly is as upfront as they come. All around good experience and finance group is solid too. Purchasing vehicles always comes with its BS, but it’s minimal here with get down to business people. Come here for a square car deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Customer Focus

Opinion related to undependable Silverado purchased. Why..expense to maintain, continuous service trips, lack of quality in manufacturing, sale of extended warranty that fails to cover on going defects, interference with being able to use vehicle to conduct daily work, and lack of use as result (opinion..shouldn’t need costly extended wararranty if product high quality). Attempted to consider trade but dealer doesn’t value truck on potential trade, management and sales decline to put things in black and white and delay.delay...delay responding by phone or emails by what appears to be filtering attempted contacts. Opinion, Actions of what has been received as customer from dealership have been extremely poor; appears to disrespect my time and hard earned finances.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly Sales Team

The Sales team and process of the dealership was easy to work with. Its laid back and willing to make a deal is what brought me here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback! We're so happy you had a good sales experience. We appreciate you!

Friendly and Great atmosphere

If you need a New or used car, This is the place to go. Friendly and easy to work with. You can leave the coldness outside, these are warm hearted people willing to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!

Great service!!

Graeme was great to work with! I called him that morning and was able to get my vehicle in for an oil change that afternoon. He had a loaner vehicle ready for me when I got there and was in and out very quickly. He communicated with me the entire time my vehicle was in service as well. When I picked my vehicle up, it was waiting for me and I was in and out! Highly recommend Cable Dahmer Service department- always fast and very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you, Katie! We're so happy to hear that things went well for you. Thanks for being a part of the Cable Dahmer family!

Never buy there again

My salesman was horrible. The whole purchased was horrible. The salesman was knowledgeable about anything. He repeating some memorized sentences that had nothing to do with my purchase. He didn’t get the truck detailed before I took it home. I got one raggedy xxx remote. Many other things to mention.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're very sorry to hear about your experience. We would like the opportunity to look into this. Please e-mail us at wecare@cabledahmer.com with your information and we can address any outstanding issues.

Problem resolved

I thought I was going to have to spend a lot of money and I was involved in a troubleshooting process when I was gladly interrupted by John one of the service writers to show me a picture of a bad tire and told me it was not going to be expensive at all....One of their mechanics TJ ... has resolved several problems on my van. I go there because I know my vehicle will be fixed right and they won’t sell me work I don’t need! and this is just one more example!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shawn! We're so happy to hear that your vehicle's issues were easily resolved. Please let us know if we can help with anything else!