Reviews
Used car purchase
Sales person, used car manager and finance persons were wonderful and personable. The vehicle came from detail looking good, then we got home and lifted the floor mats. The mats were put in over the rocks and dirt (very disappointed). Other than that it was a great car buying experience. We will look for our next vehicle at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yousef Alazzeh was the best sales consultant
Yousef Alazzeh was a great sales consultant! Very kind and caring. Tried to get the best deal for us. Can’t wait to work with him in the future
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that, Sue! We appreciate your business!
Yousef Alazzeh was our salesman and did a fine job
Had what I was looking for , competent salesman with Yousef, price was average for this truck. I did get the bonus of a 5 year unlimited peer train warranty
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck! We're happy to hear that things went well!
Awesome service, sales, and inventory
This is the dealer to use in KC area. Honest pricing, salesmen named Steve Miller, and sales manager Kelly is as upfront as they come. All around good experience and finance group is solid too. Purchasing vehicles always comes with its BS, but it’s minimal here with get down to business people. Come here for a square car deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Customer Focus
Opinion related to undependable Silverado purchased. Why..expense to maintain, continuous service trips, lack of quality in manufacturing, sale of extended warranty that fails to cover on going defects, interference with being able to use vehicle to conduct daily work, and lack of use as result (opinion..shouldn’t need costly extended wararranty if product high quality). Attempted to consider trade but dealer doesn’t value truck on potential trade, management and sales decline to put things in black and white and delay.delay...delay responding by phone or emails by what appears to be filtering attempted contacts. Opinion, Actions of what has been received as customer from dealership have been extremely poor; appears to disrespect my time and hard earned finances.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Friendly Sales Team
The Sales team and process of the dealership was easy to work with. Its laid back and willing to make a deal is what brought me here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! We're so happy you had a good sales experience. We appreciate you!
Friendly and Great atmosphere
If you need a New or used car, This is the place to go. Friendly and easy to work with. You can leave the coldness outside, these are warm hearted people willing to help
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!
Great service!!
Graeme was great to work with! I called him that morning and was able to get my vehicle in for an oil change that afternoon. He had a loaner vehicle ready for me when I got there and was in and out very quickly. He communicated with me the entire time my vehicle was in service as well. When I picked my vehicle up, it was waiting for me and I was in and out! Highly recommend Cable Dahmer Service department- always fast and very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Katie! We're so happy to hear that things went well for you. Thanks for being a part of the Cable Dahmer family!
Never buy there again
My salesman was horrible. The whole purchased was horrible. The salesman was knowledgeable about anything. He repeating some memorized sentences that had nothing to do with my purchase. He didn’t get the truck detailed before I took it home. I got one raggedy xxx remote. Many other things to mention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're very sorry to hear about your experience. We would like the opportunity to look into this. Please e-mail us at wecare@cabledahmer.com with your information and we can address any outstanding issues.
Problem resolved
I thought I was going to have to spend a lot of money and I was involved in a troubleshooting process when I was gladly interrupted by John one of the service writers to show me a picture of a bad tire and told me it was not going to be expensive at all....One of their mechanics TJ ... has resolved several problems on my van. I go there because I know my vehicle will be fixed right and they won’t sell me work I don’t need! and this is just one more example!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Shawn! We're so happy to hear that your vehicle's issues were easily resolved. Please let us know if we can help with anything else!