Reviews
I came to Galpin Ford to purchase a new vehicle. This was...
I came to Galpin Ford to purchase a new vehicle. This was my sixth or seventh vehicle I have purchased from Galpin. I have gone no where else to purchase my vehicles. My salesman, Austin Lemasters was extremely polite, knowledgeable, pleasant and very friendly. He absolutely exceeded in every way to help me and my wife find the right car at the right price. As always our experience in getting the car I wanted was great. When it came to the most scary part, the financing, John Kelly made it easy. He was very knowledgeable and knew his job well. John explained every aspect of the financing, warranty and all that we needed to know. There were no surprises. They held true to their word. Both Austin and John made buying a car from Galpin easy and stress free. No better place to buy or lease the vehicle you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Galpin is the Best - See Vic Arakelian
This is my second purchase of a Ford Flex, my first being a 2010 from Galpin Motors. Although I was very pleased with the vehicle, the sales person for my 2010 when I asked for the bottom line, quoted one price and then when I went to the Finance Person, I was quoted a higher price. Needless to say I was not happy. I still bought the car, although my spouse and I agreed we would not deal with that person again. Knowing that Ford was discontinuing the Ford Flex, I decided to buy a 2014. With some reluctance, I decided to return to Galpin to purchase my 2014 Ford Flex. I was met by Vic Arakelian and after informing him of what of what I wanted, he spent the next three days locating the exact model with the features I wanted. When he found what I wanted, he sat down with me, discussed the pricing, and showed me the bottom line. When I went to the Financing Person, the bottom line did not change! I would definitely go to Vic for my next purchase. He was upfront and did not try to sell me what I did not want nor try to get me to compromise. After completing the sale, he spent time with my wife and I helping us setting up the initial features of the Sync System. As a side note, I bought my wife a brand new Mazda RX3 in 2007 from Galpin Mazda and my son just bought a 2014 Mazda RX6 from Galpin Mazda. Needless to say we are happy with Galpin Motors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your honest feedback, Frank. We greatly appreciate that you and your wife gave our dealership another chance, and we are happy that Vic was able to provide you with a better experience this time around. We take our reviews very seriously, and if there's ever anything that we can do to improve your experience with our dealership, please feel free to reach out by phone or email and let us know. In closing, we sincerely appreciate your repeated business and recommendation of our dealership! We hope we may continue to serve you and your family for many more years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Great Saleman
This is my second purchase of a Ford Flex, my first being a 2010 from Galpin Motors. Although I was very pleased with the vehicle, the sales person for my 2010 when I asked for the bottom line, quoted one price and then when I went to the Finance Person, I was quoted a higher price. Needless to say I was not happy. I still bought the car, although my spouse and I agreed we would not deal with that person again. Knowing that Ford was discontinuing the Ford Flex, I decided to buy a 2014. Wit some reluctance, I decided to return to Galpin to purchase my 2014 Ford Flex. I was met by Vic Arakelian and after informing him of what of what I wanted, he spent the next three days locating the exact model with the features I wanted. When he found what I wanted, he sat down with me, discussed the pricing, and showed me the bottom line. When I went to the Financing Person, the bottom line did not change! I would definitely go to Vic for my next purchase. He was upfront and did not try to sell me what I did not want nor try to get me to compromise. After completing the sale, he spent time with my wife and I helping us setting up the initial features of the Sync System.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
03/21/2014 My review to Galpin Ford Was very nice...
03/21/2014 My review to Galpin Ford Was very nice expirience the help the we got all the attention was very good are salesperson Alex Ash was vey nice and all the work the Fred Pezeshki was perfect thank you we do appreciate everything. Thank you very much sincenrly Mynor Lopez
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went into Galpin to buy my leased car and came out very...
I went into Galpin to buy my leased car and came out very happy with a brand new car. Michael Moses is by far the best salesman i have ever had the pleasure of working with. I was not sure if i was going to leave with any car, but he made it possible against all odds. Michael has alot of patience, he is easy to work with, and he is very knowledgeable. I would reccomend that everyone should experience his professionalism. Thank you Michael and thank you Galpin Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Galpin Ford was very pleasant. I would...
My experience at Galpin Ford was very pleasant. I would recommend this dealership & all the employees I had the pleasure of working with, from the girls at the front desk to the employees in the restaurant & the sales assistant. I was truly taken care of in a kind & profession manner. I have given this rating in hopes that my experience will help someone take a chance & give them a try, it will be well worth it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dealership
My experience at Galpin Ford was very pleasant. I would recommend this dealership & all the employees I had the pleasure of working with, from the girls at the front desk to the employees in the restaurant & the sales assistant. I was truly taken care of in a kind & profession manner. I have given this rating in hopes that my experience will help someone take a chance & give them a try, it will be well worth it. I had a solid team working for me, Curtis Cressall, Trudy Trump & John Kelly. I am looking forward to seeing these guys again on my next purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patty, we greatly appreciate your feedback! We're thrilled you found Curtis, Trudy, and John helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there is anything else we can do for you, please give us a call! If you'd like to keep up with us on Facebook, you can do so at: http://www.facebook.com/GalpinFord. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Curtis cressall
Curtis Cressall at Galpin ford was extremely helpful and friendly. Our experience was very pleasant. Alex Elias in financing was very friendly and helpful. I would definitely recommend them to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Julie! Thanks so much for your warm recommendation of Curtis and Alex here at Galpin Ford. We are happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. If you would like to keep up with us, we have a Facebook page you can join: http://www.facebook.com/GalpinFord. Be safe on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Michael Moses
Michael Moses is the man to see @ Galpin Ford. He has skills if your looking to buy or lease a car go talk to him & he will get you driving of the lot on your new car.Great customer service great guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Randy! We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review and your strong recommendation of Michael! If there is anything else we can do for you, please give us a call. You can also join us on Facebook at: http://www.facebook.com/GalpinFord. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
I got myself a 2014 Ford Focus ST. its was simple &...
I got myself a 2014 Ford Focus ST. its was simple & easy. Great people, great vibes, great customer service. I would go there on an instant
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car