Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Great Experience

I had a Chevy Cruze. NEVER have I had a Ford. Went in to look around because i needed a bigger car for my family. Ivan Ramirez was a great help! Not only did he explain all the great options but he SOLD the Ford Edge to me. He explained all the capabilities the Ford Edge has and even shared his own experience with the car. My Kids love the car and so do I... I would recommend Galpin Ford to all my friends and family and I will send them all to Ivan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to be of service in your car buying experience. We're happy Ivan was able to help you pick out the Ford Edge and we hope you enjoy it for years to come. Please let us know if there's anything else we can do for you. Also, if you would like to keep up with us, we have a Facebook page you can join: http://www.facebook.com/GalpinFord. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

I traded in my Chevy Cruze for a Ford Edge! I love it!!!...

I traded in my Chevy Cruze for a Ford Edge! I love it!!! Ivan was great at explaining what the car had to offer! I would recommend Friends and Family to go if they go straight to Ivan because they wont be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My husband and I had a wonderful experience at Galpin...

My husband and I had a wonderful experience at Galpin Ford with Curtis Cressall! He was kind, helpful, and knowledgable. Our family has been going to Galpin for 20 years and will continue to go for the next 20!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dana Singleton ( Salesman ) gave me the best service I...

Dana Singleton ( Salesman ) gave me the best service I have ever received. He went out of way to please me and my family. Making sure I was completely happy and comfortable with the car I was getting without the feeling of being pressured into buying a car. I had originally walked in with a terrible situation in my hands. My father and niece finance a car through another dealership. Long story short they got a really bad deal. I was willing to help them out, by trading in the car and taking on the negative equity. At the moment I was already looking into buying a car for my family. So I figure why not. Before I went to Galpin. I had gone to other dealerships. The service was terrible. All they were trying to do was sell me a car. They weren't willing to hear me out or answer any of my questions. Completely ignoring my purpose. However when I went to Galpin. It was a completely different experience. Dana was very attentive, answering all my questions and concerns. Giving me honest feedback. Offered any possible solutions he could think of. At the end of the day, no deal was able to be done. That's how bad of a deal my dad and niece got from the car they finance. But Dana did everything in his power to help us out. Even after that he kept in touch. Making sure everything was fine. I was so impress by his service that I decided to purchase my first car with Galpin. Dana made the whole process smooth and easy. Dana Singleton has made me a Galpin customer for life. I will be recommending everyone I know to Galpin. Thank you Dana for everything you have done for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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great expereince from Mike Moses

No pressure. Totally professional. My salesman Mike Moses was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear of your visit to our dealership, Ben! We strive to provide our customers with excellent service in a professional and helpful manner, and we are glad you enjoyed working with Mike in the purchase of your new car. Please let us know if there's anything else we can do for you! Also, if you would like to keep up with us, we have a Facebook page you can join: http://www.facebook.com/GalpinFord. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great experience

Great dealership out there. Thanks Curtis cressall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Devin, we appreciate your five star review and recommendation of Curtis here at our location! If you'd like to learn more about our dealership, you can find our Facebook page at: http://www.facebook.com/GalpinFord. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Awesome Car! Great Service!

Curtis Cressall was a WONDERFUL salesman! He was attentive, answered EVERY question and worked diligently, but quickly, to meet our goals. We HIGHLY recommend him and Galpin Ford. We're ECSTATIC with the service AND the product! (2014 Ford Fusion Titanium Hybrid)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your honest feedback. We're happy to hear you've been well taken care of by Curtis, and we hope you're loving your 2014 Ford Fusion Titanium Hybrid. Please let us know if there's anything else we can do for you. Also, if you would like to keep up with us, we have a Facebook page you can join: http://www.facebook.com/GalpinFord See you on the road! Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

Great Experience

These guys worked very hard to get me the best interest rate on my new car. I have bought from them before and would buy again. I have also told friends and family about them. Work with Michael Moses or Dave Meadows

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your five star review! Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

These guys worked very hard to get me the best interest...

These guys worked very hard to get me the best interest rate possible!! This is the second car I have bought from them and would go back again and have also to friends and family about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A friend of mine told me to call Micheal, so I did and I...

A friend of mine told me to call Micheal, so I did and I told him what I was looking for, I also said to him that he will probalby think I'm crazy for what I was asking for which is a used 5 speed stick shift small truck extended cab, Micheal said, we have all kinds of trucks come out and we will look and he also said your not crazy your smart, I thought that was very funny, we hit it off and had a great day, he worked miracles for me and I got just what I was looking for, everyone was very pleasant and enjoyable. Thank you, Robin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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