Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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First time buyer

Galpin Ford was the best dealership I went to through in my car-buying experience. My dealer, Bob Ware, was excellent! He was outgoing and friendly and made the entire buying process seem very low-stress and easy. I would recommend anyone to go check out Galpin Ford for new and used cars. Thanks to the great service from Bob Ware, I ended up purchasing my first car from Galpin and am extremely happy with the deal that I got and my decision to buy from here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your compliments! We're so happy you enjoyed working with Bob to purchase your first car, and we hope we may be of service again in the future. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

great service, will return

Went in and met with David Rodgers on the Internet Sales team after picking out a new C-Max online. David got us a great deal, gave us a pretty in-depth review of how to use Sync, and had a great attitude the entire time. Ruth was in finance and she made sure to answer all of our questions and get us what we needed without feeling pressured.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great experience at Galpin Ford with Curtis Cressall

I went to Galpin Ford where I bought my last truck F 250 in 2002. I was shopping to buy a newer model F 150 and Curtis Cressall got me into brand new model with all the horns and whistles. No haggling, no fuss just and great deal on a new truck. I will recommend Curtis and Galpin Ford to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Galpin is a great company

I just want to say Michael Moses really helped me find the truck I was looking for. I would send anyone his way looking to purchase a vehicle. Galpin Motors is a great company and I look forward to buying my next vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Fiesta

Both Michael and Josh were awesome. The purchasing process was quick and thorough. Both were very friendly, knowledgeable, and attentive. I had done my research prior to arrival and I found what I had been looking for immediately. I was able to test drive, select the color I wanted, and stay within my financial means without sacrificing anything. This was a positive buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your positive feedback! We're happy you enjoyed working with Michael and Josh, and we hope you enjoy your new purchase for many years to come. If there's anything else we can do for you, please let us know. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Curtis Cressall

We did a trade in today for a truck, Curtis Cressall was our sales representative. He helped us close and get the best deal! Quick, very professional, and very friendly. Definitely recommend Curtis and Galpin Ford to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi Ron! We're happy you found Curtis helpful and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Lease Vehicle

The Excellent Customer Service , along with the Friendliness of the Customer Service Sales and Finance Rep , along with the amenities , made the long wait for the Paper Work worth the ordeal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad you chose to purchase your vehicle at Galpin Ford! We strive to provide our customers with excellent service in a professional and helpful setting, and it's great to hear that you enjoyed your visit to our location. Please let us know if there's anything else we can do for you. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

1st class dealership

David Rogers is exactly what galpin Ford stands for. AWESOME..... A real first class dealership. David and staff was friendly and knowledgeable and I would buy there for the rest of my life

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, and thanks for your recommendation of David and the team here at Galpin Ford! We always strive to present the best deals with a professional and caring staff, and we're glad you're satisfied. Do not hesitate to call if you need anything. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

The only place to go.......

.......Galpin Ford is the best! I was in the market for a used car and a friend recommended Galpin Ford and Michael Moses. I went in, I met Micheal Moses, he showed me a few cars, gave me prices, etc. I am not one to negotiate and I told him this, I asked him to give me his best price only once. I took the information home to my husband and four days later I return to Galpin and bought a car from Micheal. Michael NEVER pressured me, NEVER tried to intimidate me, NEVER tried to guilt me, he NEVER played any head games on me like most salesmen would do. I left with a beautiful, red 2011 Ford Fusion! The price was below Kelley Blue Book and I financed with zero interest rate. I will never go to another dealership, I will only return Galpin Ford and Michael Moses!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We are glad to be a part of your pleasurable car buying experience! We're happy to hear you've been well taken care of by Michael, and we hope you're loving your Ford Fusion. Please let us know if there's anything else we can do for you. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

A+ Service

If you're looking for a salesman to work with you and give it to you straight, Rafik is the man for that. He worked with us for many hours and negotiated a great deal. Most salesmen that I've dealt with are very shrewd and sly, but Rafik is an honest man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback! We're thrilled you found Rafik helpful and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there's anything we can do for you, please do not hesitate to give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com