Reviews
AMAZING EXPERIANCE!!!
I must say by far the most Amazing car dealership experience I have ever had. Michael and Joshua Moses took such great care of me and my boyfriend, very friendly service he truly made me feel like I was part of the Ford family! I definitely will not go anywhere or to anyone else next time I buy a car. My boyfriend was amazed of such great customer service he will not be buying a car at ford...nm
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear of your visit to our dealership! It is the goal of all our staff to provide a positive customer experience, and we’re glad you enjoyed working with Michael and Joshua. Please let us know if there's anything else we can do for you. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
purchase
I was at this dealer to purchase a replacement car. The dealer had the exact model that I was looking for. They worked with me on a price and I got a good deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the compliment! We're happy you had a pleasant experience working with our team and got the exact model you wanted. We hope you enjoy your new car for many years to come. Please let us know if there's anything else we can do for you. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
great customer service
Best experience I have ever had purchasing a vehicle. Would recommend Andrew Smith. Very nice, knows his product, takes interest in customer and overall genuine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear of your experience with Andrew. We strive for great customer service and professionalism, and we're happy to hear you received this promise at our location. Please let us know if there's anything else we can do for you. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Get it at Galpin!!!
I just got my second car with Galpin! I got a 2013 Jetta last year , got a 3 year lease... I just had it for 1 year (May 30th 2014) I walked in because I had the one year service on my jetta... I met Chris Lopez and we started talking while I killed time, needless to say I left Ford in a BRAND NEW 2014 Ford Fusion Hybrid!!! When I only had the VW for one year and two more down to go CHRIS LOPEZ made it possible for me to trade out of my simple jetta and into a FULLY LOADED FUSION!!!!!!! And my payments went down!!!!!! THEY WENT DOWN! I'm saving so much on my car payments and on my gas!!! I hardly put gas now!!! Chris Lopez worked so hard to show me a great deal! And I wasn't even shopping I loved my jetta and now I love my new Fusion!!! He made me feel comfortable and welcomed! Along with his managers Michael Peyton and Ray Fini, my credit wasn't so good so they worked together to get me a new car!!!! A CAR THAT I LOVEEEEE!!! The GM Terry Miller went into finance to congratulate me on my new purchase!!! They make you feel like family and let's not forget my Finance manager Michael Gould who explained everything to me step by step... When my car was being delivered Chris Lopez (my salesman) explained everything to me and connected my phone also showed me how to charge my car... The next day Chris called me to follow up, which I appreciate because most people make the money off of you and then don't even remember your name... But not Galpin they remember everything about you which is really good!!!!!! I LOVE MY CAR... My salesman and all of the managers over at Galpin!!!!!! You need a car!? GET IT AT GALPIN !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear of your recent visit to our dealership! It's great that our team has consistently provided you with excellent car purchasing experiences, and we're very happy that you love your new Ford Fusion Hybrid. We sincerely thank you for your repeated business and hope to continue to serve you for many years to come. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Great staff!
Thank you, Michael, for keeping me happy, being patient, and helping out during a stressful time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your positive review! We listen to the needs of every customer, and we are happy Michael was able to provide you with the guidance needed in making your decision. Please feel free to give us a call if there's anything else we can do for you. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Satisfied
I came in under what were somewhat stressful circumstances, and Michael & Josh would not let me leave until I was 100% happy with my decision. They were patient, thorough, & kind. Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you chose Galpin Ford! We try to provide a relaxing environment where customers can truly find the right match based on preference and budget, and we're happy to hear that you found Michael and Josh so helpful. Please do not hesitate to give us a call if you need any more help. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Hardest Working Ford Salesman Ever!
I just purchased a new 2014 Ford F250 Platinum at Galpin Ford after researching weeks for the best price. I got the best price and service over at Galpin Ford from beginning of the sale all the way through finance. I got a referral to Curtis Cressall after having been told that the price I was getting out of state could not be matched by several California dealerships. Curtis went the extra mile, above and beyond, to get a great deal for me. He has done the same for my friend on numerous occasions. He arranged to make sure that the deal was fully handled before I showed up to pick up the truck; fully fueled and washed and waxed. He spent extra time with me to make sure I knew every feature and option available on my truck. It was truly one of the best car buying experiences I have ever had. If you need a car or truck that is sold by Galpin, Curtis is the man to go to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patrick, congratulations on the purchase of your Ford F250 Platinum and thanks so much for your recommendation of Curtis! We try to provide a relaxing environment where customers can truly find the right match based on preference and budget, and it's great to hear that our team delivered this for you. Please do not hesitate to give us a call if there is anything we can do for you. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Hardest Working Ford Salesman Ever!
I just purchased a new 2014 Ford F250 Platinum at Galpin Ford after researching weeks for the best price. I got the best price and service over at Galpin Ford from beginning of the sale all the way through finance. I got a referral to Curtis Cressall after having been told that the price I was getting out of state could not be matched by several California dealerships. Curtis went the extra mile, above and beyond, to get a great deal for me. He has done the same for my friend on numerous occasions. He arranged to make sure that the deal was fully handled before I showed up to pick up the truck; fully fueled and washed and waxed. He spent extra time with me to make sure I knew every feature and option available on my truck. It was truly one of the best car buying experiences I have ever had. If you need a car or truck that is sold by Galpin, Curtis is the man to go to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patrick, congratulations on the purchase of your Ford F250 Platinum and thanks so much for your recommendation of Curtis! We try to provide a relaxing environment where customers can truly find the right match based on preference and budget, and it's great to hear that our team delivered this for you. Please do not hesitate to give us a call if there is anything we can do for you. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Awesome service, friendly staff
Jack Wallace made my car buying experience as easy and painless as possible. He was friendly, willing to help, share his thoughts and ideas and ultimately, he gave me great value on my new car. My experience was nothing less than amazing and I will definitely be making my next purchase at Galpin Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Chase! We're happy you enjoyed working with Jack in the purchase of your vehicle. We always strive to present the best deals with a professional and caring staff here at our location, and we're thrilled that you found your experience with us to be amazing. Thanks again for the feedback, and we look forward to serving you again in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com
Great Dealership
Andrew Smith was a great salesman; he was very knowledgeable about his cars and answered my every concern/need. I would recommend anyone to Andrew Smith at Galpin Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jesse, thank you for taking the time to share your feedback with us. We are happy to hear you've had a pleasant experience at our location, and we greatly appreciate your recommendation of Andrew. Please feel free to let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com