Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Jack Wallace is the best!

Jack Wallace is amazing! My car was totaled by a teenage driver and I was obligated to get a new car. Jack Wallace made my transition easy, quick, and painless. It is a shame that there aren't more people like Jack. He definitely breaks the stereotype of automotive dealers! I had a pleasure working with him. I highly recommend him to anyone looking for a new vehicle and I look forward to working with him in the future! Thanks Jack!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your kind words, Kanan! We're happy Jack could make your transition into a new vehicle painless and easy, and we greatly appreciate your strong recommendation. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Jack Wallace is the best!

Jack Wallace is amazing! My car was totaled by a teenage driver and I was obligated to get a new car. Jack Wallace made my transition easy, quick, and painless. It is a shame that there aren't more people like Jack. He definitely breaks the stereotype of automotive dealers! I had a pleasure working with him. I highly recommend him to anyone looking for a new vehicle and I look forward to working with him in the future! Thanks Jack!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words, Kanan! We're happy Jack could make your transition into a new vehicle painless and easy, and we greatly appreciate your strong recommendation. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

great experience

The sales person, Matthew Sanes ,was very proffesional and took his time to make sure that all our questions and concerns were answered and met and that there was not any area that we did not cover during the time that we spent making this lease come to pass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your warm recommendation of Matthew here at Galpin Ford! We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Satisfied Customer!

Just purchased a new vehicle from Galpin Ford. Great deal and could not be more satisfied with the service and attention we received from our sales representative Curtis Cressall. Curtis is knowledgeable and friendly, qualities that are important to my husband and I when we are looking to purchase a big ticket item. Curtis was also able to show us a variety of makes and models without us having to go to several dealerships thanks to Galpin's huge inventory. Highly recommend anyone looking to purchase or lease a vehicle to ask for Curtis at Galpin. He'll help you find what you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear of your experience with Curtis! We strive for great customer service and professionalism, and we're happy to hear you and your husband received this promise at our location. Please do not hesitate to let us know if there's anything else we can do for you. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

jetta/Michael moses

Michael Moses is by far the most outstanding human being and salesman. He is compationate and understanding. Michael stays with you during the entire buying prqqocess. In leasing my Jetta/great car, I had issues and Michael never gave up on me. He has the highest integrity and compassion. I would never go anywhere else, but Galpin Ford and Michael Moses. Thank you Michael, I love my Jetta. I would always recommend you:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to be a part of your pleasurable car leasing experience, Donna! We're thrilled you found Michael helpful and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Awesome place to buy a truck!

Thank you Andrew Smith and John Kelly for helping get a truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your positive review, Edward! We're happy to hear you've been well taken care of by Andrew and John, and we hope you're loving your new truck. Please feel free to give us a call if there's anything we can do for you. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Galpin Ford and Matthew Sanes are great!

Go buy a car from Matthew Sanes! He is easy to work with, and he creates no pressure during the whole process. I bought a car for my business yesterday from him, and the whole process was smooth and enjoyable. Definitely see Matthew Sanes to buy your car! And, Galpin Ford has great deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, it's great to hear of your positive experience with our dealership! We listen to the needs of every customer and are happy Matthew was able to provide you with the guidance needed in making your decision. If there's anything else we can do for you, please feel free to give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Awesome place to buy a car or truck!

Thank you Andrew Smith and John Kelly for helping get a truck! Awesome place to buy a car or truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive review, Edward! We're happy to hear you've been well taken care of by Andrew and John, and we hope you're loving your new truck. Please feel free to give us a call if there's anything we can do for you. Drive safe and see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

5 stars for Matthew Sanes

I was in the market for a plug in hybrid and narrowed my search to the CMAX Energi. I went to Galpin because of their extensive inventory. Matthew Sanes was my sales associate and he made the process super easy. There was very little back and forth and I got the deal that I wanted. I am loving the car. I would recommend Galpin and Matthew Sanes to anyone in the market for a Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Rich! It's great to hear of your recent experience with our location. Exceptional deals and positive customer service come standard with the dealership, and we're happy you enjoyed working with Matthew in the purchase of your Ford C-MAX Energi. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

5 stars for Matthew Sanes

I was in the market for a plug in hybrid and narrowed my search to the CMAX Energi. I went to Galpin because of their extensive inventory. Matthew Sanes was my sales associate and he made the process super easy. There was very little back and forth and I got the deal that I wanted. I am loving the car. I would recommend Galpin and Matthew Sanes to anyone in the market for a Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rich! It's great to hear of your recent experience with our location. Exceptional deals and positive customer service come standard with the dealership, and we're happy you enjoyed working with Matthew in the purchase of your Ford C-MAX Energi. Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com