Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Shane Robertson

Shane Robertson is a great salesperson! Patient, savvy, great personality. Leased a 2014 Ford Fusion. I will definitely go back to him as we may lease another vehicle in the future. And also thank you to Curtis Cressall for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased you enjoyed working with Shane and Curtis when leasing your Ford Fusion. Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Wonderful! Actually kinda fun!

Shane Robertson is a great salesperson! Patient, savvy, great personality. Leased a 2014 Ford Fusion. I will definitely go back to him as we may lease another vehicle in the future. And also thank you to Curtis Cressall for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased you enjoyed working with Shane and Curtis when leasing your Ford Fusion. Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

SALESMAN OF THE YEAR !

My daughter purchased her first car today. Thanks to Curtis Cressall, he made her experience one to remember. He is a very professional, knowledgeable, detailed, and personable salesman who caters to your needs while at the dealership. I highly recommend asking for this OUTSTANDING salesman by name when you call (or stop by). He is by far the best in the business with an impeccable record in customer sales. Keep up the good work Galpin Ford! Keith L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Keith, we are thrilled to hear that your daughter had such a wonderful first purchasing experience at our dealership. We listen to the needs of every customer and are happy Curtis was able to provide your daughter with the guidance needed in making her decision. We hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

I LOVE Galpin Ford

This is my third car with Galpin (2nd lease). Kamy Mubarak was the best. I got the car I wanted for the price I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy you found Kamy helpful in leasing your third car! We sincerely thank you for your repeated business and hope to continue to serve you for many years to come. Feel free to give us a call if there's anything we can do for you. Thanks again for your strong recommendation of our dealership! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great Experience

Great experience at Galpin Ford with Curtis Cressall. He was extremely knowledgeable and helpful and did not push us in any direction. Will definitely refer future customers to Curtis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner, and it's wonderful to hear you enjoyed working with Curtis. Please don't hesitate to give us a call if there's anything we can do for you. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great Service!

I bought a CX-5 on Wednesday. I showed up and was greeted by Michael Moses. He was one of the friendliest people I have ever met. He didn't try to hassle me around or "upgrade" me as I told him I already knew what I wanted. We found the right car and went through the rest of the process. I was in and out of there in an HOUR AND A HALF! Was the simplest buying process I have ever experienced!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your feedback. We're thrilled you found Michael helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there's anything else we can do for you, please give us call. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Happy customer

Awesome experience with Mike Moses and David Meadows and it was great to see Burt B. and his lovely wife and son Bo again. Most of all my wife left happy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your recommendation of our staff at the dealership! Customer service and professionalism are of great importance to us, and we are happy you and your wife have been well taken care of in your dealings at our location. Please feel free to contact us if you need any more help. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great Expereience

Great experience at Galpin Ford with Curtis Cressall. He was extremely knowledgeable and helpful and did not push us in any direction. Will definitely refer future customers to Curtis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner, and it's wonderful to hear you enjoyed working with Curtis. Please don't hesitate to give us a call if there's anything we can do for you. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great Customer Service

I want to thank my salesman Matthew for his excellent Customer Service. He was always on top of our buying process and made sure we were always updated. He was also very informed of the vehicle that I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your recommendation of Matthew here at Galpin Ford. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget, and it's wonderful to hear that you had such a great experience. Please do not hesitate to give us a call if there is anything we can do for you. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Excellent Customer Service

Everyone was very friendly and helpful and guided me through my first time buying a car. I primarily dealt with Jack Wallace and he was phenomenal. He was quick to answer all of my questions, indicating he knew a great deal about all the different makes and models. They were all easy going and made me feel at ease. Infact, at times I was shocked by how much fun I was having. I came in towards the end of the night and people would come by and joke with us on their way out. They all seemed to enjoy their work and it showed in the quality of that work. I only hope they are still there when I decide to get my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tim, thank you for taking the time to share your feedback with us. We always strive to present the best deals with a professional and caring staff here at our location, and we're so happy you enjoyed working with Jack. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com