Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Lydia Esqueda

I have bought several cars here and I love this place. My sales man is Jay Goldman the best. I dealed with Steve (Ithink he is new where I need to go sign papers on the new car side). This is the best place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer for life

I have purchased or leased 6 vehicles from Galpin Motors. On Monday 8/11/14, I leased my 3rd Ford vehicle from Michael Moses at Galpin Ford. The customer service he provides is unmatched, especially in the car business. He is friendly, knowledgable, effecient, and personable. There are no hidden agendas with him. I look forward to working with Michael for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer for life

I have purchased or leased 6 vehicles from Galpin Motors. On Monday 8/11/14, I leased my 3rd Ford vehicle from Michael Moses at Galpin Ford. The customer service he provides is unmatched, especially in the car business. He is friendly, knowledgable, effecient, and personable. There are no hidden agendas with him. I look forward to working with Michael for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy that Michael has provided you with several pleasurable car purchasing experiences! We strive to provide our customers with excellent service in a professional and helpful manner, and we are glad you have consistently been satisfied in your dealings at our location. If there's anything we can do for you, please don't hesitate to give us a call. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Easy at Galpin

I highly recommend Galpin's sales team, particularly Michael Moses, who guided me through the process of identifying and acquiring the right car. Michael was knowledgeable, patient and extremely helpful. I'll be returning to him for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tim, thanks so much for your feedback. We're thrilled you found Michael helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there's anything we can do for you, please give us a call. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great experience!

I recently purchased a 2013 Ford Edge SEL... My sales agent was Matthew Sanes -- a very knowledgeable sales rep and all around good guy who really helped in making this purchase work within my financial comfort zone. He wasn't pushy at all and I felt he was working for me. Also my Finance rep at Galpin was Michael Gould who was also outstanding! I recommend Galpin to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OUTSTANDING Salesman Curtis Cressall

Yesterday, we purchased a car from Curtis Cressall. It was such a joy! He is truly a man of honesty and integrity, and therefore without hesitation, it would be my pleasure to refer him to all of my family and friends! Way to go Curtis!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We will share your kind words with Curtis! We always want our customers to feel the way you felt when leaving our location. If there is anything else we can do for you, please give us a call. Thanks again for the wonderful review and your strong recommendation! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Get it at Galpin!

It was a long hard day of looking, went to several dealerships, but no one helped me the way Shane Robertson and Curtis helped me. I was looking for a budget vehicle with quality features, I was looking used, but Shane showed me I could afford to get the quality I want without compromise! I am now the proud driver of a 2014 Ford Fusion and I am ecstatic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jesse, thanks so much for your warm recommendations of Shane and Curtis here at Galpin Ford! We are happy you've had a great experience with us, and it's wonderful to hear that you're thrilled with your Ford Fusion. If there's anything else we can do for you, please don't hesitate to give us call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

OUTSTANDING CUSTOMER SERVICES

My daughter purchased her first car today. Thanks to Curtis Cressall, he made her experience one to remember. He is a very professional, knowledgeable, detailed, and personable salesman who caters to your needs while at the dealership. I highly recommend asking for this OUTSTANDING salesman by name when you call (or stop by). He is by far the best in the business with an impeccable record in customer sales. Keep up the good work! Keith L.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Keith, we are thrilled to hear that your daughter had such a wonderful first purchasing experience at our dealership. We listen to the needs of every customer and are happy Curtis was able to provide your daughter with the guidance needed in making her decision. We hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

Great Service!

Drove all the way from San Diego to North Hills today just to purchase a vehicle from Curtis Cressall! He is very professional and knows how to treat his customers well. I definitely WILL be purchasing my future cars from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bree, we are thrilled to hear of your experience with Curtis! Exceptional deals and positive customer service come standard here at Galpin Ford. We appreciate your recommendation of our dealership and look forward to future opportunities to serve you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

EXCELLENT SERVICE

Yesterday, we purchased a car from Curtis Cressall. It was such a joy! He is truly a man of honesty and integrity, and therefore without hesitation, it would be my pleasure to refer him to all of my family and friends! Way to go Curtis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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