Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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From the very beginning of our truck search, and it was

From the very beginning of our truck search, and it was very extensive, Galpin Ford was very responsive and thorough in their follow-up to all my inquiries. Everyone was extremely pleasant and helpful. Our sales person was William Tejada, and he was absolutely wonderful to deal with! He was very knowledgeable regarding all aspects of the truck (Ford Maverick) and resourceful in getting me the price I was looking for. He became as much a friend as a sales person, and he represented Galpin in the very best light. He conveyed a very genuine desire to make sure we were receiving everything we wanted and would be able to go away feeling very happy with our decision.The entire experience was terrific!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

aloha: as an out state purchase this was extremely

aloha: as an out state purchase this was extremely complicated to navigate through the cali laws ( i.e; down payment, taxes, insurance, residency -- real developed the trust and walked me through the entire deal. This is a hard time to get auto and home loans as working class individuals with moderate to good credit and it took ridiculously inzane hoops to get it together which we worked on over a month this is the point we did it and real was kind and honorable i am in shock how expensive vehicles are and how punitively high interest rates are but this is the economy it is and when you need a vehicle you are not able to pick the time and place so i am appreciative to deal with people that are honorable

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

William at Galpin Ford has set the bar across the board

William at Galpin Ford has set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, William was responsive and highly knowledgeable about the vehicle itself and walked me through the entire process. It could not have been more seamless and made the process very pleasant. William’s attention to detail and my satisfaction were unparalleled- going above and beyond in every aspect!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Amazing Deal Maker!

Amazing Deal Maker! He is truly full service in every way. Dealt with me honestly from the start to the signing of the contract and did everything he could to make everything happen!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ted, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I have been a loyal Galpin customer for years and have

I have been a loyal Galpin customer for years and have dealt with Don Rohde numerous times. He has extensive knowledge about the cars available and I trust his input. He has helped my family members and been so helpful to all of us! Thank you, Don Rohde!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Don Rohde has been my honest, trustworthy, and friendly

Don Rohde has been my honest, trustworthy, and friendly salesman for over 30 years! Love my lightning! Thanks Don!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I had an amazing experience and Andrew was extremely

I had an amazing experience and Andrew was extremely helpful definitely would recommend to my family/ friends 😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Miagarcia, we are happy you found the team helpful in the purchase of your new car! Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I have a really good experience With the sakes person

I have a really good experience With the sakes person who sent me the truck

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Herrera, we are happy to make your experience fun and engaging! Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I am a returning customer.

I am a returning customer. I have recommended Mr. Felder to two of my colleagues and they both have purchased vehicles. Mr. Felder also sold me a 2nd vehicle last month (A work truck for my business) that I have been searching for for quite some time. I was so excited that I paid cash without financing. Mr. Felder is very professional and an upstanding salesperson.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Henderson, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Awesome, great, fast, reliable.

Awesome, great, fast, reliable. Very helpful. This is my fourth car I bought with Galpin ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com