Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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The dealership was very professional and clean waiting

The dealership was very professional and clean waiting area had comfortable seats and lots of amenities. I loved the Old school diner that is integrated into the dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Geoffrey, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Real was great to work with.

Real was great to work with. I sent in an online inquiry and he replied within minutes. We spoke on the phone and he talked me through multiple vehicle options (I was trying to take advantage of some amazing incentives, and was disappointed by my experience with another dealer). We found one, I went to the dealership, did a test drive and started the leasing process. Within 6 hours of sending my initial request, I was leaving with a new car. Real was very pleasant to work with, knowledgeable, and super responsive to texts. Highly recommend Galpin and Real!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

It was very good very attentive and good vendors we got

It was very good very attentive and good vendors we got treated well and we had good service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

hI, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Sam was a great, kind, patience of a person that showed

Sam was a great, kind, patience of a person that showed genuine care to support my daughter get approved for her dream car, more than just a salesman. Our family greatly appreciated Sam for his decication!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I enjoyed the way they kept my updated on the.

I enjoyed the way they kept my updated on the. Truck and the process to be able to take the truck home.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are glad you chose our dealership! Thanks for the feedback! Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

It makes car purchase convenient and easy.

It makes car purchase convenient and easy. Personels explore areas to accommodate our need. Abe was very patient in assisting us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Sam was perfect!

Sam was perfect! He’s the best to work with , he’s so patient and very professional I will most definitely recommend my friends and family to him! Thanks again! My car is perfect

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

We had a great experience and it all started with our

We had a great experience and it all started with our salesman William Tejada . We had been looking for quite some time doing research on all makes and models. When we decided on the Ford Maverick Galpin Ford with Williams guidance helped us purchase the perfect vehicle to meet all our needs. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Exelente servicio y atención al cliente muy recomendado

Exelente servicio y atención al cliente muy recomendado en especial a Samuel Sánchez por su paciencia y por toda la ayuda brindada para poder adquirir mi vehículo 100% recomendado

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hola Cristian, gracias por tomarte el tiempo de compartir tus comentarios con nosotros. Apreciamos tu negocio. Háganos saber si hay algo más que podamos hacer por usted. ¡Nos vemos en el camino! Neda Vega Directora de Relaciones con el Cliente (818) 922-3635 nvega@galpin.com

Real is the real deal!

Real is the real deal! Galpin has the biggest inventory of cars I've ever seen. I went to a dealer near my home and they had three or four Broncos and they were all very high end models. I was looking for something without all the bells and whistles, soft top and manual transmission. That dealership told me they never get anything like that. I go to Real and he has exactly what I wanted right in his own inventory. He is very professional, but also very friendly and knows what he's doing. He even walked us through the entire paperwork and financing. I couldn't have asked for a better experience. Real and Galpin is our man and dealership now!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com