Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Samuel was very helpful.

Samuel was very helpful. He went above and beyond to help me find the car I wanted. Highly recommend him to everyone that’s looking for a car. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Amazing Talented Sales Pro.

Amazing Talented Sales Pro. Gave him my criteria and he came back with a better deal. I was nervous when I arrived but confident when I left. He made sure I understood the process of not only buying a vehicle but choosing the right one. Plus, with his experience the buying process was smooth, quick and out the door with my 2024 Lincoln Nautilus. The exact car I wanted. Highly recommend to friends and family which are hard to please,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Real made it easy.

Real made it easy. He is a great personality and helped my son find the exact car even though my son didn’t know what he was looking for at first. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Excellent service!

Excellent service! Real is friendly and efficient. Absolutely wonderful experience from start to finish. Explained the process very well and got us everything we needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Galpin Ford! Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

As a first time car buyer, I could only imagine how hard

As a first time car buyer, I could only imagine how hard it would be coming to a dealer. Real Andrews, or we can call him coach, was probably the best guy I came to for my first car. The process was super smooth and fast. A lot of things were planned ahead of time via text and a few phone calls before even coming to the dealership, which made it so smooth that we were in the deal making room for no more than an hour, and I came out with the perfect numbers that I wanted for my new car. Total time spent at the dealership was about 3 and 1/2 hours, and most of the time was spent in good spirits chatting and enjoying complementary breakfast at the horseless carriage there at Galpin ford. Who would have known a dealership had a restaurant??? And a good one too !! If I were to recommend anyone to a ford dealer and salesman, it would definitely be Coach at Galpin. This guy definitely beat my expectations, and I know if my parents or myself ever want another ford, we’ll definitely be coming back to him. Thanks Andrews!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Miguel, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Mr. Andrews was so helpful throughout the process and did

Mr. Andrews was so helpful throughout the process and did everything in his power to make sure that I received the vehicle I wanted to my exact liking. You simply can’t go wrong trusting him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

I'm delighted to share my experience with all those who

I'm delighted to share my experience with all those who will read and listen carefully as to what I have to say. Mr.,Andrews is the consummate professional. True his words and actions... This was a flawless deal. Respectively submitted,,, G. Gordon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

David was extremely patient!

David was extremely patient! I’m a very OCD guy and he covered all my needs. Thank you David

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Samuel Sanchez did a wonderful job assisting us in the

Samuel Sanchez did a wonderful job assisting us in the process of our purchase. I highly recommend going to him if you’re looking to buy From Galpin Motors

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Sam was very helpful, fast and responsive during the

Sam was very helpful, fast and responsive during the entire process of purchasing my used car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Alyssa, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com