Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Teddy, Abe and Alber are hands down the best!

Teddy, Abe and Alber are hands down the best! They helped us get a lease an 3 years later came back and bought a new car! I want to thank him an his team for helping us leave with our beautiful ford!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Abel, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Galpin Ford is the most customer service oriented

Galpin Ford is the most customer service oriented dealership I have purchased from. Always with Teddy O'meir. I would never buy from anyone else. He has been helping my family and friends for the last 15 years.

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  • Overall experience 5.0
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

They were easy to work with, I was able to get a great

They were easy to work with, I was able to get a great deal with them. Teddy did everything in his power to get everything I wanted. He even threw in some free accessories and got us some food while we waited for the paperwork to get ready.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Teddy was exceptional!

Teddy was exceptional! Endless attention to all of my needs. Some mechanical issues popped up and he was quick to solve it. Always quick to respond and great attitude!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Very accommodating.

Very accommodating. Goes above and beyond for customer's satisfaction. Friendly and resourceful. Great asset to Galpin. The world needs more honest and helpful guys like him.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I had an amazing experience with Alex, he makes it’s very

I had an amazing experience with Alex, he makes it’s very easy to go over my options and help me make the right decision

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy you found the team helpful in the purchase of your new car! Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Alex was wonderful!

Alex was wonderful! I’m very happy with my experience. He made the process easy and was very helpful. I will continue doing any future business with Alex

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Jessica, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

The dealership staff was very professional and welcoming.

The dealership staff was very professional and welcoming. Upon arrival, present staff was respectful and greeted us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

He has always been excellent.

He has always been excellent. We have purchased several cars with him and it has always been a pleasure to work with him

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I had a great buying experience at Galpin and

I had a great buying experience at Galpin and particularly with Gabriel. Gabriel was very welcoming - we arrived 1 minute before closing but he made us feel welcome and like there was no rush. He was knowledgable about the MachE we were looking for. We took a few days to make a decision and Gabriel was helpful but not high-pressure. When I was ready to come in and buy I expected some kind of hassle (hidden fees, pre-installed dealer add ons, etc) and told Gabriel I don't want any of that. Zero surprises - I paid exactly what I expected, got the promotional financing, etc. No hassle, no hard sell on an upgrade. Gabriel's manager even sent me an uber so I could drive the car home easily. I would emphatically recommend this dealership and Gabriel in particular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Andrew, we are happy you found the team helpful in the purchase of your new car! Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com