Twin Pine Ford

(1,066 reviews)
Visit Twin Pine Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 709-4172 (888) 709-4172
Used (866) 930-6699 (866) 930-6699
Service (888) 698-7303 (888) 698-7303

Reviews

(1,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin Pine Ford from DealerRater.

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Autumn was great with the car buying experience.

Autumn was great with the car buying experience. She was mindful of what I was looking for in a car, and walked through the process swiftly due to a time crunch that day. The finance department with Dan also worked swiftly to complete everything in a timely fashion. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nicolas, our salesman, and Alex, the financial manager

Nicolas, our salesman, and Alex, the financial manager were very kind and helpful. They made the transaction easy and smooth. I will definitely find their website for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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No customer service at all!

No customer service at all! Walked around lot for a while not 1 sales person came out to inquire what we were looking to purchase, Yes, we didn't drive over an hour and a half to kick some tires. No one except the receptionist spoke to us when we went inside the dealership. There were at least 10 people sporting the company shirts in the sales center. Customer service is definitely not something they can boost about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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AUTUMN C - Welcoming, Courteous, Professional and No

AUTUMN C - Welcoming, Courteous, Professional and No Pressure! As much as was eager to buy a new truck I was dreading having to deal with the sales person that hypes everything up, tries to make a sell ant all cost and can’t take no for an answer. I decided to go to Twin Pine Ford and bypass all the local dealerships because the truck they had checked one box on my list more than the local dealers. I didn’t reach out to them in advance and we were connected with Autumn to be our salesperson. Right from the start Autumn was very welcoming, courteous and professional. She set out to understand what I was looking for so I informed her of the 2 trucks that I was interested in. She collected the keys and we walked out to the lot and she left us start them walk around and do our full inspection while she went off to the side and left us comfortably examine the trucks. I basically narrowed my decision to one and she brought the truck around for us to test drive. My wife and I drove the truck around and liked it so we bought it. Autumn was very thorough showing us there was no outstanding recall and the history of the truck. At no time was there any sales experience that I was so much not looking forward to. There was zero pressure to make a decision to buy a vehicle. I would highly recommend that you visit Twin Pine Ford if they have something you’re looking for or even if you’re just not sure what you’re looking for and if you do ask for Autumn!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at twin pine ford would definitely come

Great experience at twin pine ford would definitely come back again for another purchase of a truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealership had great pricing, clean areas, and friendly

Dealership had great pricing, clean areas, and friendly staff. Highly recommend this dealership to anyone looking

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Twin Pine Ford was probably the most honest and easiest

Twin Pine Ford was probably the most honest and easiest car dealer we have ever done business with. After searching and having a few bad experiences with other dealers, we found the exact truck we were looking for online at Twin Pine Ford, which is a couple of hours from us. We gave a call on a Friday at about 2pm and spoke with Kevin B., one of the new car salesmen. Kevin was knowledgeable and very informative. By 5pm, same day, we had emailed information back and forth and were set to pick up the vehicle on Monday. We arrived Monday morning and Kevin had everything ready and was extremely helpful in giving us an overview of the truck and setting up various apps and phone. Everyone we encountered was great. It really was a wonderful car purchase experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Justin was amazing!

Justin was amazing!! I will definitely buy another vehicle from Twin Pine and ask for Justin!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Adam was really helpful and explained clearly what the

Adam was really helpful and explained clearly what the cost breakdowns were, he was concise and specific. This is my third vehicle from TwinPine and I love coming here for our cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Autumn our salesperson was amazing.

Autumn our salesperson was amazing. So awesome didn’t miss a detail. You can tell she loves selling cars here which helps you trust dealership. Our experience was great !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.