Twin Pine Ford

(1,066 reviews)
Visit Twin Pine Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 709-4172 (888) 709-4172
Used (866) 930-6699 (866) 930-6699
Service (888) 698-7303 (888) 698-7303

Reviews

(1,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin Pine Ford from DealerRater.

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I had a great experience.

I had a great experience. I found used car shopping quite frustrating but Aaron and the other staff at Twin Pine made the process easy. Everyone was so helpful and friendly. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never again.

Never again. It’s just an assembly line. They just don’t care. Was there for 6 hours. Kept getting bumped. Had to keep pushing them. Called 4 times in 4 days no call back. Had to ask for a manager which they don’t have other than department managers. Finally got through and got every excuse in the book but he wasn’t making any excuses. Just wanted to get me off the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I give Twin Pine 5 stars for service.

I give Twin Pine 5 stars for service. Seth and Dan were kind and understanding as they tried to meet our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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This dealership was great!

This dealership was great! They walked me through the whole process, they were very trustworthy and professional. Reid and Hunter were very nice and clarified any questions I had. The whole experience was very positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very organized, friendly and knowledgeable.

Very organized, friendly and knowledgeable.. Autumn was great to work with. So glad I had the chance to work with her. She kept things moving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mike is a Great Salesman!

Mike is a Great Salesman!! He is very understanding as well as super nice and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very pleased with Aaron who was professional and

Very pleased with Aaron who was professional and friendly. I feel we got a fair deal and quick service. We are repeat customers and will return again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Aaron the salesman was top notch on getting us in and out

Aaron the salesman was top notch on getting us in and out highly recommend this dealership this was are second purchase here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had an incredible experience at Twin Pine Ford!

We had an incredible experience at Twin Pine Ford! Great customer service and selection of vehicles. Zach C. Is an excellent sales consultant. Kind, helpful and professional Erik J

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I was trying to help my daughter look for a used

I was trying to help my daughter look for a used Pathfinder. I dealt with Justin Conway. He was great! He was kind, nice and funny. He wasn’t pushy at all. My daughter and son-in-law liked him too. It couldn’t have been a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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