West Point Lincoln

(303 reviews)
Visit West Point Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (281) 506-2393 (281) 506-2393
Used (888) 370-3815 (888) 370-3815
Service (281) 509-9129 (281) 509-9129

Reviews

(303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Point Lincoln from DealerRater.

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What a wonderful experience we had with Andres

What a wonderful experience we had with Andres Villalobos. He was knowledgeable and great to work with. I will recommend him and West Point to anyone wanting a Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RONALD IGBIKI was very helpful throughout my entire

RONALD IGBIKI was very helpful throughout my entire process of buying my vehicle. He showed great craftsmanship and courtesy! Took the extra time and patience to walk us through the sale. Glad I purchased my vehicle from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience buying a used car.

Awesome experience buying a used car. Ronald was professional with his communication; fair in pricing of car and trade-ins. A quick no nonsense approach to car buying. Total 5 star experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had an exceptional experience with Johnathan Oliveira, he

Had an exceptional experience with Johnathan Oliveira, he was very knowledgeable and explained all features and options, was super patient never felt rushed or pressed even though I told him I wasn't buying that day. He did everything he said he would do and was a pleasure to work with!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This has been one of the best, if not, best experience in

This has been one of the best, if not, best experience in buying a car. From start to finish, our salesman, Johnathan, was extremely helpful, courteous and professional. He listed my needs and wasn’t pushy like other dealerships. Also, financing was simple and pleasant. I will keep coming back to Lincoln West Point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We had a great experience with West Point Lincoln, our

We had a great experience with West Point Lincoln, our salesman was Drew, he was very thorough and answered every question, extremely patient with us and was attentive to all our needs. Thank you so much for a hassle free car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We always come back the pre-owned lot for all of our car

We always come back the pre-owned lot for all of our car needs. Sam is amazing! He will make sure you get a good car and take care of you 💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've been with West Point Lincoln going on my 3rd lease

I've been with West Point Lincoln going on my 3rd lease and the past 6 years. I can't say enough great things about Mike Cook and his ability to match me and put me in a safe vehicle each time I need to renew. He is always on top of my lease expiration and makes sure I am informed in every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brett has been my service manager for three years now and

Brett has been my service manager for three years now and has always gone above and beyond expectations. When he is not available Marcus has also treated me with respect and kindness. These guys put SERVICE in capital letters!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My salesman Ronald was polite, knowledgeable, and

My salesman Ronald was polite, knowledgeable, and friendly. He pointed out different features on the car and answered all my questions. He completed the paperwork in a timely fashion. He is also a religious man and I admire that. The dealership was very clean and appears to be well run. My only disapointment was the lower than expected trade-in on my old Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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