West Point Lincoln

(302 reviews)
Visit West Point Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (281) 506-2393 (281) 506-2393
Used (888) 370-3815 (888) 370-3815
Service (281) 509-9129 (281) 509-9129

Reviews

(302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Point Lincoln from DealerRater.

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The dealership was very clean and had an impressive

The dealership was very clean and had an impressive selection of new and used inventory. Attila was very quick to respond to all questions. The online price didn't account for some of the additional things like the nanotech coating so that was a bummer but very happy with the Expedition so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing salesperson.

Amazing salesperson. Andres was amazing, he knew the vehicle and was very professional. I knew what I wanted and he got the exact car I wanted for the price I wanted. He even drove an hour to meet me with my new Nautilus. No waiting of bickering. I would recommend Andres to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael cook was very helpful on making my purchase I

Michael cook was very helpful on making my purchase I will definitely be back to buy another vehicle from him and Lincoln West Point dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brett and his team do excellent work at West Point

Brett and his team do excellent work at West Point Lincoln. They serviced my Lincoln Aviator promptly and effectively. I would recommend going to West Point Lincoln for all your maintenance concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chris Poulos and his crew were outstanding and

Chris Poulos and his crew were outstanding and professional. Always a pleasure to do business with West Point Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just purchased a pre owned Lincoln from Jeff, he was a

Just purchased a pre owned Lincoln from Jeff, he was a real pleasure to work with, the entire closing process was the quickest I ever experienced, love the car and love the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found a car we liked on the internet.

Found a car we liked on the internet. Called and discussed with Khalil Benazouz. He was absolutely wonderful to work with, answered all questions and presented us with an offer we could not refuse. Within on hour of calling, I drove from Austin to Houston. All was done by the time I arrived and they had me back on the road in less than an hour. Jeff Nicholson also provided great customer service explaining all functions and features of the Aviator. The manager came out to greet me and the Finance guy could not be nicer or more professional. Khalil is top notch and this dealership is one of the very best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Noel was great!

Noel was great! He kept constant contact to let me know what was going on with my vehicle. I hope to get the brake issue resolved. Very good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jessie Perez is the best.

Jessie Perez is the best. He gives so much attention to detail and goes above and beyond to make sure you are satisfied. It is a great team at Westpoint. From Sales (Ed Williams) to Service (Arthur Garza) to other services (Jessie Perez). I could not have had a better team working for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What a wonderful experience we had with Andres

What a wonderful experience we had with Andres Villalobos. He was knowledgeable and great to work with. I will recommend him and West Point to anyone wanting a Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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