Reviews
You’ve have a choice when acquiring a vehicle.
You’ve have a choice when acquiring a vehicle. If your choice doesn’t involve the Niello Audi team then you might not be having the best experience possible. Do yourself a favor and work with the team to understand what vehicle and purchase options are right for you. They’ll not disappoint and help you every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com
Was a great experience working with James and as usual
Was a great experience working with James and as usual the service department delivered. Thanks again team Niello.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that James had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
My experience with Omead and the service team at Niello
My experience with Omead and the service team at Niello Audi is always exceptional and my 50K mile services was no exception. I appreciate the professionalism and the high quality of the work. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannon, Thanks for sharing your thoughts about your experience with Niello Audi. Omead and our service team appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
The best customer service I have every had.
The best customer service I have every had.Polite,friendly and courteous.Well maintained building.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Donald, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Courteous, fast and efficient service!
Courteous, fast and efficient service! My service representative kept me informed and my car was ready at the promised time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Omead is great as always.
Omead is great as always. The repairs were completed in a timely manner and communication was consistent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omead here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great Team , good people, Fast response.
Great Team , good people, Fast response. Good location close to my work. Would service again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Dain is a fantastic service advisor.
Dain is a fantastic service advisor. He listens and accommodates our needs for service. He's very friendly and efficient, does not make us feel rushed but also does not prolong our appointments, is respectful of our time. Audi, you are lucky to have Dain Bryant as part of your team. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Maria, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Tatyana Homacki has provided great customer service
Tatyana Homacki has provided great customer service following our purchase of the Q7. She a real asset for Niello and does a great job! A+ level customer service and responsiveness.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Caroline, for sharing your thoughts about your experience with Tatyana here at Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Jacqueline and Cain were both super helpful and thorough
Jacqueline and Cain were both super helpful and thorough with no pressure making the experience comfortable and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anna, Thank you! Jacqueline, Cain, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com