Reviews
After 16 years I was ready to replace my old Audi.
After 16 years I was ready to replace my old Audi. I found my experience to be customer friendly. Christian, Steve and I believe Alex worked with me to get me into the car I wanted in a way I could afford and felt comfortable doing it. My experience was so Good and my friend loved my car so much, she went in a couple weeks latter and got herself a brand new Audi. Thanks fellas! And, Kyle too for getting me in my new Audi. Cheers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com
Always a pleasure working with Alex and enjoyed the
Always a pleasure working with Alex and enjoyed the experience and getting to know Jim Turner. He's a true asset to the dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bryan, It's fantastic to hear that Jim, Alex, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com
Excellent service.
Excellent service. Andrew and Cain are the best! VIP service all the way through. Thank you again for making this so easy for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com
Polite, prompt, and professional - James kept me informed
Polite, prompt, and professional - James kept me informed and respected my time during the 4 day process of getting my car serviced under warranty. He restored my decision to continue to come to Niello after taking a ‘break.’ Great attitude, presence, and customer outreach. Thank you James!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great place to do business.
Great place to do business. Everyone seems to really care about me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
We’ve worked with Dain for many years and is excellent.
We’ve worked with Dain for many years and is excellent. Always cheerful, listens carefully, clear with solutions. Would never take our car any place but Neillo.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, John, for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great customer service- I really enjoyed the experience.
Great customer service- I really enjoyed the experience. The follow up with nice as I was limited on time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Niello Audi. Brandon, Joe, and our team appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com
Diane was a great communicator and listened to what I
Diane was a great communicator and listened to what I needed. My trade in was priced fairly. The Audi GT is wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com
Great sales staff.
Great sales staff. Negotiator was problematic; didn’t know the product he was negotiating! That said, I would use my sales rep again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com
Andrew and Cain were wonderful!
Andrew and Cain were wonderful! The finance person we worked with was wonderful as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that Andrew and Cain could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com