Team Toyota of Glen Mills

(1,307 reviews)
Visit Team Toyota of Glen Mills
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (610) 228-4369 (610) 228-4369
Used (866) 910-4746 (866) 910-4746
Service (484) 551-3431 (484) 551-3431

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Glen Mills from DealerRater.

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Excellent service

They are always punctual on my pick up and return - as well as the car service. Always willing to squeeze me in - and still get it done early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Terrible customer service

Total bill was $1125 yet did not want to honor two coupons. After debate reluctantly took second coupon. After discussion, manager walked away very annoyed. Also, never got the free car wash I was offered when I checked in.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Department

I took my car to the service depart for a $50 oil change - it ended up costing me another few hundred dollars to have their mess fixed!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent

Mechanic William Smith is honest and reliable . Explains everything and is trustworthy. I will only come to him for my service and have also recommended him to everyone I know !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Inspection and repair

I thought the service was exceptional and the quality of work was superior as always. Every experience I have there is a pleasant one. Everything is explained in detail and all questions are always answered. Great job as always!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant, friendly, knowledgeable sales reps

Lauren was friendly and pleasant and easy to work with. She helped me purchase the vehicle I wanted with all the features (options) I wanted. It can be confusing with all the different options but she was very helpful and knowledgeable steering me to the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr Stover

Buying a car from Team Toyota was a great experience however the service team is amazing. I would like to point out that Mr. Stover was great he would get 10-10 on any survey... I just wish I would have got one. Everybody under him were wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Reliable Professionals @ Reasonable Rates

I brought my Prius Prime to Team Toyota to repair a slow leak in a tire. Marie informed me that tire could be patched, however the mechanic discovered damage to another tire and reccomended replacement. Marie arranged a discount price for two new tires.The installation was soon completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a good experience

This trip was easy because it was just an inspection but even when something more is at stake, I am grateful to be with Team Toyota - my car is ten years old and things are starting to happen- sensors giving out, valves needing to be replaced, transmission needs help - but I have never been let down by Team Toyota. If something happens on my way to work they will tell me to come in, no appointment needed. When I have needed more extensive work they have developed a cost effective plan to priorotize the work or see if a smaller fix might do the trick. I recommend them highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Responded to my inquiry... Had inventory.

Great experience. Team Toyota accessory guy McKenzie made the deal happen. He was the differentiator. I would recommend this dealership if you are looking for a Toyota

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.