Reviews
Sevice
Jill and bob Mears’ did a great job explaining my service. Sat down with me through the process. I will come back and recommend services to my friends
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Long time wait for simple oil change
I think 1.5 hours for just simple oil change is a long time. They will recommend to fix or change stuff in car but will not put it in writing
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Excellent
My dad bought a 2019 Highlander from Harshaan Athwal. Harshaan took his time and was extremely patient with my father. He was also very knowledgeable about the vehicle. Overall Harshaan’s customer service is top notch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful, pleasant and prompt
Been there several times to purchase a vehicle and to have them serviced and have never been disappointed. I would recommend the dealership to anyone looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always timely, always cordial. Let me know exactly what’s.
Because I am most satisfied with service provided. My questions are answered cordially and honestly. No service is rendered without checking with me first. I love some of the courtesies given, I.e. washing my car🤗
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service Experience at Team Toyota of Glen Mills
I have had great experiences with the dealer service at Team Toyota of Glen Mills, PA. I know I can count on my Service Advisor, Chris Hihn as well as others in their Service Dept. to provide great service and advice on what is needed to keep our cars in top shape. They also provide coupons which are great when repairs are needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tire issue on my leased van
I have bought and leased several vehicles from Carousel/Team Toyota of Glen Mills. I've always loved all of my Toyota's and the customer service I've always received. I recently had an issue with the tires on my Toyota Sienna and after only having 18,000 miles on my leased Sienna, I gave the service department at Team Toyota a call. Randy in the tire department was extremely attentive to my issue and was very understanding. I later brought the vehicle in and met with Randy and the service department manager, Joe. After a bit of going back and forth, Joe and Randy were able to go above and beyond and help me with my situation. These two men are part of the reason me and my husband will both be leasing Toyota's again. Thank you Joe and Randy for helping me and making a really stressful day turn around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car sale
Got a great price. Sales person was preoccupied and multi tasking not giving me adequate attention.Making process longer than needed. I didn’t buy extended warranty from salesperson or manager. Gave me more attention trying to convince me to buy extras as opposed to the sale of the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Great place to shop for a vehicle!
I found a vehicle I wanted and these guys put it together to make it happen! Couldn't be happier. I'm part of the Team now!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick
Quick and efficient Solved the problem and found more to fix. Good communication with us on timing of the fixes. Wish they didn't find so many issues though.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair