Reviews
Great fast service.
Fast and very friendly service. Was I and out in no time. Love the waiting area with very fast free wifi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for this great review. We strive to give quality customer service while meeting our customers needs. We look forward to seeing you again soon. Kind Regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
So helpful!
Lauren made it a very easy and pleasant transaction! Everyone I encountered was very helpful, as I was trying to replace a totaled car and had not yet received my insurance check. THEY MADE IT HAPPEN! THANKS TEAM TOYOTA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear that you are pleased with your sales experience and with our sales associate. Meeting our customers needs is always our goal and we want to thank you for going out of your way to give us this great review. We look forward to sharing your feedback with Lauren. I apologize for the delayed response and look forward to seeing you again soon at Team Toyota. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Quick service. Friendly personnel
Everyone was very friendly. Service is done in a timely and professional manner. Nice, clean waiting area. Very efficient sign-in process.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for taking the time to give us this great review. We strive to meet our customers needs daily. we appreciate you taking the time to give us this feedback and if there is anything we can assist on in the future please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Awesome Toyota Dealership
the sales person showed me all the cars on the lot that was the same type of vehicle I was interested in. He made sure I knew everything that was available which helped me decide what was most important. he wasn't pushy but was patient. you had tons of employees helping everyone instead of little employees to help out. Everything was fast. I don't like going to a dealership and waiting a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for going out of your way to let us know we met your needs during your sales experience and for this great review. We strive to make the sales process as easy as possible and enjoyable for our customers and we are excited to see that this was achieved with you. I apologize for the delayed response and look forward to seeing you in our service department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Consistent and Reliable Sales and Service
Just one more of the consistent treatment I receive each visit. Whether sales, service, parts, and body work - they make me feel important as a customer. Been this way for the about 30 years I have done business with Carousel and now Team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this wonderful review and your continued patronage. We truly value you as our customer and the fact that you go out of your way to support us means a great deal to us. We look forward to seeing you again soon. I apologize for the delay in response and if there is anything we can assist on in the future please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manger custserv@teamtoyotaglenmills.com
Responsive Service
The service technician responded positively to my request for a lamp failure of the sun visor. The lamp now works as it should have when the vehicle was purchased new.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this nice review. We are happy to hear of your positive experience with our technician and look forward to servicing you again soon. Contact us anytime if you should need anything at all. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great service, very helpful,friendly
The girl was very helpful , her staff was there to answer all question. My vehicle was repaired and done in a reasonable amount of time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for taking the time to give us this great review. We are happy to hear that we were able to meet your serving needs. I apologize for the delay in response and if there is anything we can assist on in the future please do not hesitate to contact us. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Pleasant new car buying experience
Purchased a new 2015 Toyota Highlander in August with assistance of sales consultant Sandro Prada and sales manager Dan Rivera. Sandro provided us with an extensive test drive to include the vehicle's capabilities and once again when we picked up the vehicle. Never had a salesperson before who took the time he did to make sure we were familiar with all aspects of the vehicle and even marked sections of the owner manuals to important material. He indicated he wanted us to be sure we were making the right choice in vehicles and he was the main reason we choose the Highlander. Sandro along with Dan's assistance provided us with a very fair deal both on the new vehicle and our trade in. Greatly appreciated the professionism of both Sandro and Dan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful review! We are happy to hear that Sandro and Dan were able to meet your sales purchasing needs. They displayed the type of quality customer service we strive to have daily. Sorry for the delay in response. We look forward to seeing you in our Service Department! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great Service
I like the new setup very much. It makes it very easy to set up service and pick up you care. Great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review and liking the new changes we have implemented. Meeting our customers needs is always our goal and we are happy to hear we achieved this with you. I apologize for the delayed response and we look forward to seeing you again soon. Kind Regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Fast and Friendly service team
Fast and friendly service. I am totally happy with the purchase and service of my 2013 Corolla. I would recommend this dealership to anyone looking for a Toyota vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for this wonderful review as well as your recommendation to others to our dealership. Complete customer satisfaction is always our goal and we are thrilled to see that this was achieved with you. We look forward to seeing you in our service department and if there is anything we can ever be of assistance on please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com