Reviews
great service
Car was returned within the promised time. And I liked the donuts! I look forward to bringing my car back to you for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to give us your feedback on your positive experience. Meeting our customers needs in our service department is always our goal and we are happy to hear that we have succeeded. If there is anything we could assist on in the future please do not hesitate to contact us. We look forward to seeing you again soon in service. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Excellent service
Very knowledgeable sales person (Robert Urban). He was very easy to work with, returned my calls quickly, did not pressure me and was concerned with my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review. We always strive for 100% customer satisfaction. Rob Urban is a great asset to Team Toyota of Glen Mills and he will be grateful to read the nice comments you left for him. If there is anything more we can do please do not hesitate to contact us. We look forward to seeing you in our service department. Kind regards, Rosanna Farina custserv@teamtoyotaglenmills.com
Great service. Friendly sales people. Nice cars!
No pressure. They really took the scare out of buying a new car. Thanks so much for putting me in a very nice, dependable car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We can't thank you enough for giving us three 5 star ratings on your sales purchase. We are so happy to hear that your sales experience was a pleasurable one. Meeting our customers needs and making it an enjoyable processes is always our goal. We look forward to seeing you in our service department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great car buying experience from Team Toyota of Glen Mills
Just bought our Camry last night. I had visited two other Toyota dealers in our area before we came to Team Toyota of Glen Mills. The environment is not flashy but very welcoming and friendly. We met the new salesman Jeremy Woods and he is wonderful! We are honored to becoming the customer of his very first sale. Sales Manager Shannon Cross is just awesome. She is very sincere, honest, and straightforward. She went out of her way to keep us comfortable and satisfied. They made the otherwise stressful situation actually pleasant. I surprised myself I would put "car buying" and "pleasant" in the same sentence but that is the true feeling at Team Toyota of Glen Mills. We know where we should go when we need to replace the other old car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack W, Thank you so much for this great review! Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded in meeting your sales needs. We will be sharing your comments with our team and we look forward to seeing you in our service department! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great service
Everyone is very friendly, outgoing, and helpful. Always have a smile on their faces. I always feel at home, and never have a problem sitting and waiting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We want to thank you for taking the time to give us this great review. Team Toyota is proud to have our professional staff members to represent us as they meet our customers needs on a daily basis. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Service appt. feedback
I used your shuttle service to drive me home and pick me up when car was done. I am glad you have this service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to give us this great rating. We strive to accommodate our customers the best way possible. If there is anything we can ever assist on in the future please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
good service
faster work, nice and reliable advisering, clean car, for my cars' service only take twenty minits, campare to some two hours.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We want to thank you for taking the time to give us this nice review. We strive to meet our customers needs on a daily basis and the fact that you went out of your way to support our business means a great deal to us. If there is anything we can ever assist on please do no hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great experience took the stress out of my decisio
I enjoyed meeting everyone involved at the dealership. I was very impressed being introduced to your customer care specialist before I even bought a car . Loved my salesman He was very informative and pleasant to work with .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your terrific review about our dealership. We strive to keep our guests satisfied and we are very happy to hear that this was achieved with you. We look forward to seeing you in our service department and do not hesitate to contact us if you need anything at all. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great Service
The facility has good employees that worked with me to get a good deal and test drive a recommended vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this wonderful review. We truly value you as a customer and we are happy to hear we were able to meet your needs during the purchase of your new vehicle. We look forward to seeing you in our service department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Good service, without appointment too.
I had a noise from the new brakes installed last week, and came in without an appointment. The service guy got my Tundra in within a half hour to see what the problem was. They stated it was a "known problem" that happens after a brake job, and it would take a few hours to fix it. They gave me the option to wait for it, or make an appointment to come back. I chose to wait, and after about 3 1/2 hours they had it fixed. No noise is good noise. The only problem I have with the situation, is that Toyota engineers didn't come up with a factory solution from the beginning, and also that the guy who did the brake job should have heard the noise during his road test after replacing the brakes.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this nice review. It is very important to our dealership that we earn the trust of our guest by following through with our promises and providing hassle-free service. Your feedback is very much appreciated and will be shared with our staff members. If there is anything else we can do for you please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com