Reviews
#1 Accessories & Consumer Rel. Dep. Great service!
How friendly the accessories and service staff were. Dominic and AJ happily answered all my questions thoroughly and were very patient with me. The installations looked great. Due to my great experience with the two departments I would bring my suv to the Glen Mills Team Toyota instead of one that is closer to me. I also appreciated the fact that consumer relations department followed-up with me after my previous experience with sales to rectify the problem. It certainly made me feel as though the company cares about their consumers.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
This was our 4th car we got from Toyota everybody gave us a great experience. Thanks to all at used car lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
had what I wanted
Fairly quick, no pressure, had as close to what I wanted as Toyota offers, decent trade in and incentives. Shame the manufacturer is discontinuing the Venza. Probably would not be the case if it had been marketed at a lower price point around what I paid instead of the insane MSRP on the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Efficient sales team
Knowledgeable, listened, not pushy.-----Not going to write a book. My four words were a very positive review. Your required 20 words was a huge negative and comes close to causing me to retract my positive evaluation. You should stop that demand!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Made it easy to get servicing
Efficient in servicing my car. Discussed future service needs before leaving. No problems with operation of my car since the visit.. Easy to deal with the service people.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Brandon an Dan really took the time to make the customer want to come back an do business in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and friendly service
My car broke down in Aston, I called team Toyota to see if I could have it towed there and grab a rental, Mitch was super friendly and totally accommodating. Service was speedy, and every team member awesome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick walk-in service
Walk-in, unscheduled, service was taken immediately. Since it was just a basic oil change and filter, I was done and back home so quickly that my wife thought I had not been able to get the service on that day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Clean Area
The service department personnel are all very friendly and courteous. Area is very comfortable and clean. The service is done in a reasonable amount of time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Very professional staff. All service and recommendations explained fully. My 10 year old Toyota will be with me for at least 10 more years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase