Reviews
Great Deal
Not pushy. Great deal on a hard to find truck. I really appreciated that they did not try to push for a meaningless deposit when I told them I would be back the next day to do the paperwork.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ruel, Thank you for reviewing your time spent at Team Toyota. It is important for us to learn and grow from our guest and we are proud to hear that your time spent was pleasurable. We thank you again for your business and look forward to seeing you in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager
OVERALL EXPERIENCE WAS EXCELLENT! AWSOME ATMOSPHER
I LIKE THE FACT, THAT IF IT IS AT ALL POSSIBLE TO OWN ONE OF THE VEHICLES , ALL ASSOCIATES WHO COULD HELP IN THE SITUATION PITCHED IN AND TIME OF DAY OR NIGHT DID NOT MATTER,. IF THERE IS A WAY THEY WORK TOGETHER AS A TEAM AND AND MAKE IT HAPPEN. THEN AFTER ALL THAT THEN THEY LOCATED THE COLOR I WAS INTERESTED IN . I HAVE HAD THE BEST CUSTOMER SERVICE FROM TEAM TOYOTA AND I HAVE ALOT OF EXPERIENCE IN DEALING WITH SALES PEOPLE. MY EXPERIENCE WITH THE TEAM WAS TOP NOTCH.!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, We appreciate your terrific feedback. It is our commitment to ensure quality customer service and we are so pleased to hear we met this with you. If there is anything we can assist on in the future please do not hesitate to contact us. We look forward to seeing you in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager
Great service
It was incredibly professional in all aspects from start to finish. I did not feel pressured to purchase in any way and were willing to fit my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Meghan, First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing knowledgeable and professional service to every customer that comes to our dealership. Contact us any time if you should need anything at all and we look forward to seeing you in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Keeps me coming back!
Knowledgeable service people and mechanics, work done correctly, everyone is courteous and friendly, comfortable place to wait for service to be done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katharine, We want to thank you for taking the time on give us this great review! We strive to meet 100% of our customers needs and complete satisfaction is always our goal.We are happy to see we met this goal with you. If there is anything we could ever assist on in the future please do not hesitate to contact us. We look forward to seeing you again soon! Kind regards, Rosanna Farina Customer Relations Manager
Awesome dealership
Everything was great . Everyone helpful and friendly . Don was great with all my service needs . He made sure my car got done on time . The doughnuts were delicious
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, Thank you for the awesome feedback! You're right, Don is a great Service Advisor and we appreciate all he does for us! We are very happy to hear that he was there to provide you with great service. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Good services
I always get prompt courteous service, with an explanation of everything. I appreciate the insight that's given me with what's best for me and my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, We want to thank you for going out of your way to give us such a great review. Complete customer satisfaction is always our goal and we are so happy to hear we met this with you. We look forward to seeing you again soon in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great service
Quick - all the work requested was done promptly. I was very satisfied with the service and the job. I will return in the future for service appointments.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, We want to thank you for taking the time to give us such an amazing rating! We strive to meet our customers needs in service daily. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Robert Levan
We have been buying our vehicles at this dealership for years. The recent purchase of our Highlander and Corilla are our third and fourth vehicle. Our experience with your sales department has always been tremendous. Specifically, Robert URBAN has by far been the most enjoyable sales associate we have dealt with so far. His demeanor and personality made our experience exceptional. During our purchases we also had the pleasure of dealing with Jeff KENNEY. He has assisted us throughout our four vehicle purchases through the years. He is an excellent manager and has always been extremely fair during our purchase experience. We will continue to come back to purchase vehicles from your dealership because of these two individuals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, Thank you for your continued patronage and for leaving us this amazing feedback. Our team works extremely hard to keep our customers coming back and it is a pleasure to hear we've succeeded. We will be sure to share this wonderful review with Rob and Jeff. If there is anything we could ever be of assistance on please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Best Car Purchase Experience
We recently purchase two new vehicles from Team Toyota at Glen Mills. Our experience with the sales staff, specifically Robert Urban and Jeff Kenny was tremendous. Rob was very personable and had a relaxed approach when dealing with us, this made our buying experience enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing your time spent at our dealership! Robert and Jeff are dedicated members of our team who commit themselves to exceptional customer service. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Team Toyota of Glen Mills
Great sales man
The sales man tony was extremely helpful!! He wasnt pushy like many other salesmen I spoke to, he was calm and very patient with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zamir, Thank you so much for this wonderful rating and feedback! Quality customer service is always our goal and we are happy to hear we've succeeded. We look forward to sharing this review with Tony. Please do not hesitate to contact us if you should need anything. We look forward to seeing you in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com