Reviews
Good state inspection techs
you finally agreed to pass my car for inspection despite slight front bumper damage, previous trips were futile as you refused to pass me despite the car obviously being fine as it easily passed this time 3 and 4 years later
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Art, We very much appreciate your feedback and will use it to improve the overall customer experience at our dealership. We are happy to hear of your most recent visit and if there is anything we can assist on in the future please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Clean, comfortable , prompt service.
Friendly, prompt, courteous. Facility had nice TV, comfortable chairs, amenities like coffee. The service team called me when the vehicle was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maureen, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We are also pleased to hear that the team was able to provide a friendly and courteous customer service. We look forward to assisting you with your future sales and service needs! Be well, Team Toyota of Glen Mills
New Car Purchase.
I have purchased seven vehicles over the past six years, and this was by far the best experience! Top notch! Jake Kauriga and the whole staff were awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert, Thank you for your continued patronage and for leaving us this feedback. Our team works extremely hard to keep our customers coming back and it is a pleasure to hear we've succeeded. We will be sharing your comments with our team and with Jake. If you ever need anything please do not hesitate to contact us. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great Experience
The friendly staff immediately upon entering the facility were always very supportive. Brandon was great in supporting my decisions to look at all of the alternatives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, We appreciate you taking the time to give us such a fantastic review and wonderful feedback. Brandon has been such an important part of our team and we are happy to hear that he was able to meet your needs during your purchase. If there is anything we can assist on in the future please do not hesitate to contact us. We look forward to seeing you in our Service Department. Kind Regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
great service, clean facilities
Quick service, very comfortable place to wait while car is being serviced and never feel I am taken advantage of to do something not necessary. Feel I get honest answers to my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nancy, Thank you so much for taking the time to give us such a great review. We strive to meet our customers needs and provide a comfortable environment for all of our guest as they wait. We are happy to see we succeeded with you. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Very professional
Mike Stover is very professional. The technician Kurt was also very professional and was able to answer all my questions. Mike and Kurt are an asset to Team Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jessica, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Mike and Kurt went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. Be well, Team Toyota of Glen Mills
Great service and sales force
Friendly sales and customer service, good follow up after the sale. They took care of any problems I had right away
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the wonderful compliments, Billy! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Be well, Team Toyota of Glen Mills
Best place to do business
The service is amazing and the people are so friendly. I love the service that you get here! The are awesome in every department from sales to service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, Thank you for visiting us and for leaving such kind words about our Service & Sales Departments. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We look forward to seeing you again soon! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great dealership
Sales rep had knowledge and did not apply pressure. Sales manager offer was truly fair and he explained his reasons for the offer amount. Financing was very attractive and the offers for additional services were clearly explained and I chose to purchase most as they had value for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, Your fantastic review was quite a refreshing read! Congratulations on your new car. I am happy our team provided you with pressure-free, efficient and well-informed customer service. We look forward to seeing you again in our service department! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Everyone and everything was excellent
Everyone was very helpful. From the time you parked your car up until you checked out. The facilities are 1st class.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Thank you very much for taking the time to post this wonderful feedback for our dealership. We work very hard to make the service process as seamless as possible for our customers. We are happy to know we achieved this with you. If we can assist on anything in the future please do not hesitate to contact us. We look forward to seeing you again. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com