Team Toyota of Glen Mills

(1,307 reviews)
Visit Team Toyota of Glen Mills
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (610) 228-4369 (610) 228-4369
Used (866) 910-4746 (866) 910-4746
Service (484) 551-3431 (484) 551-3431

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Glen Mills from DealerRater.

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Once and done right

Always completely satisfied and fixed right the first time. Great ease and making appointments. Technicians extremely knowledgable. Always treated with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

William, We want to thank you for going out of your way to give us such an amazing review. The fact that you go out of your way to support our business means a great deal to us. If there is anything we can assist on in the future please contact us. We look forward to seeing you again. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Great service

The service was fast, everything was very organized, you knew who was going to service you. The new lounge area was very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sirbrena, Thank you for writing your visit with us! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guest. Please do not hesitate to contact us if you need anything at all. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Great service

That they have a huge inventory to choose from and even rare finds to. Didn't feel like I was getting ripped offend liked their sticker prices as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matthew, Thank you very much for this fantastic star-rating and feedback on your sales experience! We are always striving to meet our customers needs and we are so happy to see that we have succeeded with you. Please do not hesitate to contact us if you should need anything at all. We look forward to seeing you again in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Good experience

My repair was dealt with quickly and accurately. I was pleased with the result. The donuts were good while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wesley, It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are very happy to hear that your service was completed in a prompt manner and we look forward to servicing you again. Thanks again for this great review. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Friendly and clean facility. Good service & timely

Everything was taken care of professionally and the wait was short. The technicians were friendly and helpful. I was treated with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marsha, Thank you for this fantastic review! We try to create a friendly and professional service experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Great salespeople, nice showroom

Josh romani, my salesguy, was awesome, honest, and knowledgeable. The new showroom is clean and awesome. I would highly recommend Josh to anyone looking for a new Toyota

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maria-Elena, Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Josh was able to provide you with, as you stated awesome, honest, and a knowledgeable sales experience. Thank you for spreading the word about your excellent experience at Team Toyota of Glen Mills; we look forward to seeing you in our Service Department. Kind regards, Rosanna Farina custserv@teamtoyotaglenmills.com

Excellent service and facilities

at Toyota of Glen Mills, there was amazing customer service, a beautiful facility, and the coffee machine! :) would recommend Toyota of Glen Mills to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brooke, We truly appreciate this wonderful review. Quality customer service is always our goal and we are happy to have met this with you. Thank you for your complements on our facility and we look forward to seeing you again soon! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Outstanding service

I made an appointment for 40,000 mile check. Auto went in for check shortly after I arrived and outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, We appreciate you taking the time to give us such a great review. We strive to make every appointment as seamless as possible to give each customer a truly exceptional experience in our Service Department. We are thrilled to see we achieved this with you. We look forward to seeing you at your 45,000 mile check! Kind regards, Rosanna Farina Customer Relation Manager custserv@teamtoyotaglenmills.com

John W

The ease of checking in; friendly personnel; nice waiting room; Very short time for inspection and recommendation for one item needing improvement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, Thank you so much for taking the time to give us this amazing review. Meeting our customers needs from beginning to end is always our goal and we are happy to have met this with you. We look forward to seeing you again soon! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com

Great service

Had another toyota in Ardmore work the recall on my RAV4, they didn't finish the work all the way. Team Toyota fixed the problem and was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kahla, Thank you for this great start rating! We strive to provide the best quality service and we are happy to hear we met this with you. We look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager