Reviews
Great Service, small facility
Service was good. Facility was really small.. small cubical area.. No cafeteria. No drinking water bottles.Tony provided excellent service and was helpful in choosing the car. He was quick in getting reponses
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jyothi Usha, Thank you for taking the time to give us your review. Tony is a true asset to Team Toyota of Glen Mills and we will be sure to share this wonderful feedback with him. As for the facility, thank you for the feedback and we want you to know that we are currently in the process to start remodeling the facility to give our customers an even more pleasurable experience. We look forward to seeing you again to visit in our Service Department! Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Colorado
Knew what car I wanted and was ready to test drive. Our salesman was very nice. They will be moving into a new sales room for the used car department.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Colorado, Thank you for taking the time to leave us this nice review. Yes we are also excited to soon introduce everyone to our soon-to-be new Used Car facility! Please do not hesitate to contact us if you need anything at all. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great sales person
I had a great sales person who went the extra mile . His name is Sandro Prado. I never felt rushed or pressured. I have already mentioned this positive experience to family and friends.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, Thank you for your review. We value Sandro as a part of our team and we are so happy to hear that he was able to meet your needs during your purchase. We will be sure to share this with him as well as with the rest of the staff. Please do not hesitate to contact us if you need anything at all. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Great service great hot chocolate. Friendly people
Knowledgeable. Friendly. Don't feel that you are looking for repairs that I don't need. Fast service. That's about it. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, Thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Take care and we look forward to seeing you again soon. Kind regards, Rosanna Farina Customer Relations Manager
excellent service and people were polite.
My appointment was on time and the people were very polite. I will recommend to my friends about it. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Katie, Thank you for visiting our service department and for leaving such kind words. We plan to continue giving great customer service for all our guests during their stay at our dealership. We are very happy to hear that your service was completed in a prompt manner and we look forward to servicing you again. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Sales Rep
Your representative was very pleasant. The experience went well. I would do business there again and would recommend to a friend.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Annmarie, Thank you for your outstanding review of our Sales Department. The fact that you go out of your way to support our business means a great deal to us. If there is anything we can assist on in the future please do not hesitate to ask. We look forward to seeing you in our Service Department. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoytaglenmills.com
Service experience
I was in and out quickly, maintenance performed as discussed with no bill and no hassle, just like promised, and I like that. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with an outstanding experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
great service and very clean, the whole establishm
Robert Boyer was great and very knowledgable. Also I just love Team Toyota. The restrooms are always clean and well equipped. The coffee is good also, wished there was milk instead of powdered creamer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Theresa, Thank you for the awesome feedback! Robert is an excellent sales associate and we appreciate all he does for us! We're very happy to hear he was there to provide you with great service and we love that you love Team Toyota! We look forward to seeing you in the service department. Kind regards, Rosanna Farina Customer Relations Manager
Toyota maintence
Staff is courteous, and they are professional acting to customers. Seating and waiting area is comfortable. Available coffee and snacks
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you for leaving such kind words. We plan to continue giving great customer service and a comfortable place for all of our guest during their stay at our dealership. If there is anything we can assist on in the future please do not hesitate to contact us. Kind regards, Rosanna Farina Customer Relations Manager custserv@teamtoyotaglenmills.com
Manager, Strategic Accounts Program
Initially when I called the rep could not guarantee a rental vehicle at no charge as part of the arrangement, but by working with a manager he made the experience seamless, as it has always been.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jaclynn, thank you for the review and loyalty to our dealership! It's wonderful to know you feel confident in your decision to choose us as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers! Be well, Team Toyota of Glen Mills