Team Toyota of Glen Mills

(1,307 reviews)
Visit Team Toyota of Glen Mills
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (610) 228-4369 (610) 228-4369
Used (866) 910-4746 (866) 910-4746
Service (484) 551-3431 (484) 551-3431

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Glen Mills from DealerRater.

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Fantastic service, best team, #1 team member Jill

Jill in service is the absolute best!! She's the main reason I keep coming back. Always so helpful and so pleasant . always on top of things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia and thank you for this great review! We're excited to hear that Jill took care of you! She is a great asset and we appreciate all she does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Team Toyota

No surprises

I get what I expect. Because I've been using the service department at this location, I am familiar with the people I meet. The don't mind being questioned and can bring in a service tech if I require additional explanations.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Team Toyota . If there is anything more that we can do please come back and see us again. Take care! Team Toyota

great service

The quick and friendly service that I always recieve when my wife and I bring our cars in for service each time with or without an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Timothy, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Team Toyota

great service

every one was very helpful and I would come again. this is one of the best toyota stores in the tri-state area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, we would like to thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Team Toyota

Clean facility, friendly personnel, accommodating

Efficient personnel, quality service; clean dealership, friendly personnel, helpful whenever we have any questions, would surely go back there if indeed we were looking for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks John! We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Team Toyota

Great service

Duane our sales perso was excellent He sold us a RAV4 in 2012 and we were happy we could work with him again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review, Judith! We're glad to have Duane on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Team Toyota

convenient

appointments are always convenient it is never a problem we have been customers for many years and they have always fulfilled our request

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Ralph! We appreciate you for letting others know about your experience at Team Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! Team Toyota

Great Service

extremely accommodating, understanding & helpful. brought me a loaner car for 2 days while evaluating my car. from the head of sales, to the head of the service dept to my sales rep, service dept and loan department and car loner service was awesome and went above & beyond to make my customer experience was superior

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cindy, thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Team Toyota

service

The staff is very professional and the service is quite efficient. I would definitely buy another vehicle here and recommend it to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review, Marian! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Team Toyota

Exceptional Sales Staff

Jonathan Torres "JT" was the reason we returned after purchasing our first car from Team Toyota in June. JT listened to what we were looking for and did not try to influence our buying decision. He provided full details on financing and provided options to allow flexibility. Highly recommend Jonathan Torres at Team Toyota if you are considering a new or CPO car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for providing us with feedback regarding your recent visit, Laura! Our team works hard to keep our customers coming back to Team Toyota and it's great to hear of your continued business. Jonathan is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Team Toyota