D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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inked@roadrunner.com

Courteous, prompt and professional....as always. This is why I keep coming back, and would highly recommend Della Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Second car

Damien was Great. We purchased our first vehicle from Him and when we decided to add a second vehicle we called him up and he got us in the same day. He is very knowledgeable and does whatever he can to make the customer happy and get then what they are looking for. Would recommend damien and the della honda team to anyone. We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Katelyn Brown, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Della Honda Glens Falls NY

I have had my car serviced three times this year and every time the staff are amazing ! Jodie was great, I am not sure of the other two service people , I think Matt and another guy, also amazing. The lady who checks you out (don't know her name), also great. The service to my vehicle 100 percent! I will always go there for service to my CRV and when I purchase a new one, thamks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Paul Richards And Darlene Richards, thank you so much for your positive comments about D'ELLA Honda of Glens Falls!

Feedbck HRV

The appointment scheduling was very easy and the service department personnel are very pleasant. Upon arrival my car was accepted and paperwork was completed quickly. I waited at the dealership for service. This was done promptly and quickly returned so I could be on my way. Great staff at D'ELLA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Julia Farenell, we are glad we could help!

D?Ella Honda Service

I have been a customer of D?Ella for 18 years and I have purchased 3 cars from them (1 pre-owned and 2 new). I will say during both the buying process and each service appointment the staff at D?Ella are helpful, knowledgeable and always customer oriented. I will never buy or have a vehicle serviced anywhere but here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

patg12827@yahoo.com

Very satisfied with the service of all employees and the service area.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Patricia Gould, we are very happy to have provided you with such a positive experience!

excellent service

it's was a good experience to repair my car at Honda Della of Glens Falls

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tatiana Mcdonald, we are glad we could help!

Great Service

As always, the staff and D'Ella always take great care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jean Grant, we are glad we could help!

Excellent sales and service

I?ve leased 2 cars from D?ella and I have all of my service done there over the past 5 years. I have never had anything less than and excellent experience. The service department is very accommodating, and the work is always done as expected. I highly recommend this dealership, and especially the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda Robinson, we are glad we could help!

Car maintenance

As usually the Della staff are very friendly and thorough in explaining the services performed and the billing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!