D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

Lowest used Honda pricing in Capital District

Was looking for a used certified Honda Accord for my wife. The same vehicle model/year/mileage was listed at least $1000 lower than Keeler or Mohawk Honda. The used car manger, Scott Moynihan, treated us with respect and fairness during the buying process. I have previously bought 4 Honda's when Scott was a salesman at Mohawk Honda. Even though Della Honda is further from my home than either Keeler and Mohawk Honda, I highly recommend giving Scott a call. It will be worth the effort and extra driving. Della has that small family run feel where every customer is treated good and fairly, unlike other dealerships who were that way when they also were small but let greed get in their way towards being mega-volume dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Walter Lehman, we are very happy to have provided you with such a positive experience!

plapan@nycap.rr.com

reliable and timely. service people very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Got several repairs and maint. done at fair price

got a brake job with rotor replaced, transmission service, fixed broken belt tensioner and sway bars in a reasonable time and price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Cheaper and faster than expected!

I was having a door sill replaced. The job was much cheaper than I originally thought and was done in less than 10 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Susan Lieberman, we are very happy to have provided you with such a positive experience!

CRV Service

My service experience of Aug 11, 2020 far exceeded my expectations. I was greeted in a welcoming manner and service began at the scheduled time. Service quality was of the highest level. Customer advisor, William Port, was sincere in his effort to provide total customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Always a pleasure ??

It?s always a quick and easy drop off and pickup. Staff is always courteous and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Excellent service

Efficient and pleasant service. Seating in waiting area could be spaced better and free drinks offered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Great service

Purchased car from Della Honda. It was a great experience. I have all of my car services also done there. I have never had a problem. Always had great customer service. I will be a long time customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

D'ella service

This was a service appointment for a NYS inspection. As always the service department is friendly and efficient. Jodi is so good to every person who walks into the service department, greeting them with her usual smile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ellen Davis, we are glad we could help!

Purchase of new Honda Pilot

The salesperson, Kody, was very helpful and the whole process of getting a new car went quickly and smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Heather Weeden, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!