D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchase of used vehicle

Salesman Van Chakalis is always willing to go the extra mile to give his clients the most value for their money. He never disappoints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Donna Lacque, we are very happy to have provided you with such a positive experience!

Great experience!

This was my first time purchasing a car, and it was a great experience. Kody and the team worked with me to find great options to fit my needs and budget. I ultimately found the perfect car for me, and I couldn't be happier. D'Ella was recommended to me, and I would definitely recommend them to anyone else looking to buy a car. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hayley Humiston, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Service visit

service employees are very friendly, knowledgeable and also ready to help with any problem you may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rose Torborg, we are very happy to have provided you with such a positive experience!

Fantastic Honda Dealership

D'ELLA Honda takes time to find out the customers needs. I trust that their advise and assessment is truthful. I have owned four Hondas in my lifetime. I wouldn't select any other type of car. In fact, I have told friends and family to shop at D'ELLA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

Della Honda Glens Falls. 2018 CRV

The certified CRV was delivered in excellent, clean condition. The salesperson,Larry, was very knowledgeable and personal. It was easy to work with him. This is my second Honda from Della and it probably won?t be the last

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Customer

Customer service is excellent,customer waiting area is very clean and waiting period is very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Routine Service for 2016 Civic EX-T

Fastest oil change I have had with Della; easy online scheduling; pleasant staff interaction; in and out with advice about future needed work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jim Thatcher, we are very happy to have provided you with such a positive experience!

Recent sale

Listened to what I was looking for, showed several vehicles,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your positive review about your recent experience with us!

I can depend on Della Honda for service

Whether for general maintenance or more, service is always excellent and reliable. Everything is explained well, when appropriate. I'm a long time customer both in sales and service because of quality workmanship, excellent customer relations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Carol A Peterson! We're so happy we were able to help you out!

Della Honda

Very friendly, helpful and knowledgeable. Went out of their way to show us where everything was at the dealership when we would need to return for service. Very pleased with the car so far.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

H White, we are glad we could help!