D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Air conditioning repair

The people at Della are incredibly helpful and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ellen Wetherbee, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Great experience

Different experience buying during Covid but an enjoyable arrangement for the leasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John Moynihan, we are very happy to have provided you with such a positive experience!

D?ella Inspection

Jodie is always customer friendly and knowledgeable. She is a real asset to D?ella?s Service Dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Della customer satisfied

customer satisfaction: service was curtious and helpful. Waiting area is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Barbara Stephens, we are very happy to have provided you with such a positive experience!

Della Honda glens falls ny

A loaner was supplied for the two days to get the parts and for the repairs. The inspection was also done at this time.John was excellent at keeping me up to date and having the loaner ready on arrival and the completed repairs done on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Theresa Grazda, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Very professional, friendly staff

Very professional, friendly staff. Explains procedures thoroughly .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Service performed on March 22,2020

I had my car serviced and a NYS Inspection performed yesterday. As always everything was top notch. Due to the current COVID pandemic a technician picked up and delivered my car back to me within a short time span. As always Della is the the way to go from purchases to leases to service. Very professional and courteous staff. Thanks Della

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lori Henry, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

della honda

i did not purchase a vehicle this time, but we have purchased a number of them from della over the years. i have nothing but praise for the service department. the employees truly seem to care about each vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kevin Mattison, we are very happy to have provided you with such a positive experience!

Satisfaction Guaranteed !

Everything was great as it has been for the past 10 years. Service is great, people are nice and friendly and are there to help with any problem you may have. I would recommend Della Honda to anyone. As a matter of fact I did just that. My Sister has moved to Queensbury and she is now hooked on Della ! My recommendation to Della Honda is, KEEP DOING WHAT YOU?RE DOING ! Thanks ...Rose S

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Honda Civic

Della Honda made it fast and easy to purchase my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kim Carballo, we are very happy to have provided you with such a positive experience!