D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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dstrycker@roadrunner.com

My repair was handled in a very satisfactory manner and on time. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Donald S Strycker, we are very happy to have provided you with such a positive experience!

Excellent

It?s always a fast and easy experience bringing my vehicle in for service. And always knowing that my vehicle gets a multi point inspection really gives you peace of mind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Another great experience at Della Honda

Have bought cars at Della Honda and use their service department. Never disappointed! Especially like dealing with service manager, Jim O'Keefe...he's the best! Always helpful, accommodating and makes it a pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Laura Klinski, we are very happy to have provided you with such a positive experience!

New Car

Outstanding service. I?m extremely happy with my new 2020 Honda CRV. Ryan Winters and Jeff were extremely helpful and made buying a new car exciting and stress free...I will recommend any of my friends and family to go and see them if shopping for a new vehicle...Extremely satisfied with my experience.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Star Long, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

tutter34@msn.com

Van made it a very easy purchase. From trade to the 2018 Pilot that I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great service

My car was ready when promised and clean as a wash is included.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Owner of leased car

This dealership is always friendly and very thorough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lauren Duffy, we are very happy to have provided you with such a positive experience!

Honda Clarity Checkup

Another good session with the very best service department in the area. Thanks folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Stephen Danna, we are glad we could help!

Inspection

I didn?t have to wait too long. My vehicle was taken in at the scheduled time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tania Mitsuda, we are very happy to have provided you with such a positive experience!

New Accord - Experience

Buying experience started out less than satisfactory. Car delivered in unacceptable condition. Sales and Service Managers went out of their way to make it right. Turned a bad experience into a good experience. They were true to their word and genuinely cared about overall satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!