D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Best service

These people are the best always doing the best job best services and very friendly !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jefferson Zapete Martinez, we are very happy to have provided you with such a positive experience!

Service appointment

I love my Honda and D?ella has been great to work with. I was a little surprised going for my first oil change when I pulled in there were 3 or 4 employees waiting but not a 1 said good morning or hello. I even mentioned this was my first visit to service and I was unsure what to do. Once I was waited on I then went to the waiting are, service was quick and the man that initially helped me wrapped everything up and was very nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Helen Tobias, we are glad we could help!

Della Honda Queensbury NY

Jody in service is always friendly and helpful a pleasure to talk to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard G Lasarso, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Excellent Service

Brought our six month old CRV in for an oil change. Was able to get the day and time we wanted. Took us right in. Service took about 35 minutes. Very happy with the service. Work was explained clearly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Norma B

I would recommend Della Honda because they are always courteous and helpful every time you go there! Everyone that works there are friendly and always deal with you on a personal level.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Norma L. Barton, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Service ac 2016 civic

Dealer was very quick , had problem diagnosed and my vehicle ready for pick up within an hour

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph Thank you for the positive review. If you could adjust the star rating to reflect your comments that would be great.

CRV inspection

Everyone was wonderful. Very friendly and my car was inspected and washed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Della Service

Jody in the service department handled the appointment, checking and follow-up while we waited. She did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

New Pilot

My experience purchasing a new vehicle with D?ella Honda was amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lindsay Stillman, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Service/Repair Review

The service department was great....very attentive, friendly, professional , and quick too!! I liked that I could see (on a tv screen) the progress of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Karen Mattison, we are so happy to read such a great review about D'ELLA Honda of Glens Falls!