D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Excellent

Great people to deal with. Always friendly and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DAVID D. DECARLO

GOOD SERVICE. I WAS TAKEN IN ON TIME AND WAS TREATED VERY WELL. I LIKE DEALING WITH D'ELLA AND WHEN THE TIME COMES, I WILL LOOK TO THEM FOR A PURCHASEL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great salesman

We stopped by looking for a new vehicle as our lease on our Civic was coming up. We talked with Kody Bruno, he was very knowledgeable, explaining everything to us, worked with us allowing to turn in our car early getting in into a newer Ram that had just come on the lot. He made everything go so easy, answering all our questions, making us very happy with our purchase. He’s very professional even after the sale and follow up. He’s a great asset to Della Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service Work

Always a good experience. Personable people and good workmanship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place for service

The staff member was very helpful. She is polite and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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HRV Lease

Friendly, accommodating, understanding. Helped us through the entire leasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend!

Allan, Damian, Nicole and Ryan were extremely helpful and accommodating during the entire process. I felt very comfortable working with them. I highly recommend going to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Fine experience, went smoothly. The donut was delicious. I would like to know the name of my salesman contact that I will be dealing with when my HRV?s lease is due this Oct. I would like to know what the process is and what my options are. I like my car very much and the gas mileage is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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D'ELLA Honda

I always trust the service department to take excellent care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair

Had an unexpected issue with my 2015 Honda Civic. Jody got me that day & was so helpful with all my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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