D'ELLA Honda of Glens Falls

(878 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Service

Great as usual, quick quality service. Been using Della for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Routine Service Appointment

Quick and courteous service for a routine first time maintenance appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

Glens falls NY Honda on quaker road - mechanic forman - Johnathan was so very helpful - kind~ patient and communicated with me consistently to resolve all my vehicle issues- had alot of work done - had typo errors with warranty company Zurich and sales forman - kirt also helped me get that situated and came to my home to resolve issues!! Wow - awesome service!! also mechanic - unknown name found other issues on my vehicle ( Honda pilot) - that needed immediate attention - these Honda employees are professionals ~ a huge asset to the Honda company and customer service outstanding!!! - will definitely be back and will recommend Honda of glens falls to all my contacts -- many thanks - I appreciate them so very much --- customer - Judy Powers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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More rewarding to buy a car from a dealer

My previous vehicle was purchased new from Della - and their maintenance department is the best - you also get discounts! for service. The entire staff is very professional and friendly - also great coffee & donuts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience buying a vehicle

Our experience at D?ella was excellent as always. That?s why we continue to purchase vehicles from them. Van Chakalis, Jr. is an excellent salesman who takes time to know his customers. No complaints here! We had service on one of our vehicles the week prior to our purchase. That too was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Well done

Very satisfactory service. But this format is a complete pain in the xxx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and inspection

I?ve been a customer at D?Ella in Queensbury for years. I had my yearly inspection and an oil change at this visit. They were quick and kept an open line of communication. Outstanding customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service review

Great service! They were quick and responsive. Explained everything that needed to be fixed. They were very friendly too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2022 Ridgeline RTL-E new purchase

Outstanding dealership from the sales process through service/maintenance. I refer anyone I know in the market for a new/used car to go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service As Usual

Great place to bring your car for service, or to buy a car when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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