Reviews
thanks to Bill Brown dealership.
thanks to Bill Brown dealership. I am now driving a beautiful, white bronco sport. I am enjoying my new ride!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.
Great sales people who work with you for the best deal.
Great sales people who work with you for the best deal. They got me into a new lease on a F-150 pick-up at a price I could live with. It's true when they say your not just a customer your family !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
From the start of ordering a new truck and getting the
From the start of ordering a new truck and getting the phone call that your truck is in was incredible. The whole process seemed seamless and would like to thank the staff at Bill Brown and a special shoutout to Mr Jeff Muntean. Pure Michigan/Pure professional. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Brian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our team here at Bill Brown Ford Inc.
Excellent experience with Ron Nowicki.
Excellent experience with Ron Nowicki. Ron was very attentive, accommodating and friendly. The purchase of my absolutely gorgeous Mustang GT went fast and smoothly! Very happy!! Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy Ron provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We could have prurchased a vehicle at any Ford dealership
We could have prurchased a vehicle at any Ford dealership as an A-Plan buyer. Al Lindsay's time spent with me on the phone reviewing existing incentives and searching for a vehicle to match our requested options won your dealership our business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Al. Congratulations on your new car, Mike! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.
Leaun was great to work with.
Leaun was great to work with. Love the car and the price was better than most we had seen.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bill Brown Ford Inc, we look forward to having you as a valued customer for many years to come!
Large inventory and great people.
Large inventory and great people..Very helpful and caring and work to solve problems that arise.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Really disappointed with the way my vehicle and time was
Really disappointed with the way my vehicle and time was handled. Scheduled service not done
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
I liked my Ford Fusion so much that I decided to buy it
I liked my Ford Fusion so much that I decided to buy it instead instead of trading my lease in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bill Brown Ford Inc!
John Desormeau was my sales person,very knowledgeable.
John Desormeau was my sales person,very knowledgeable. Helped me pick out this f150 and with the option packages available we have the perfect truck. John kept me informed on my order status through out the process. John has sold cars to my family for the past several years. We all recommend John
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that John provided you with such a positive experience during the purchase of your new vehicle. We sincerely value your business and look forward to your next visit.