Reviews
I was very pleased with the service Nico was very
I was very pleased with the service Nico was very pleasant. I would recommend Nalley Nissan to anyone. The staff are very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.
The service department at Nalley Nissan is second to
The service department at Nalley Nissan is second to none. Their knowledge is unmatched when it comes to my trucks and I will only bring my vehicles there for service. The sales department on the other hand has a lot of work to do to be able to match the service department’s dedication to customer satisfaction.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
TJ, I’m glad to hear you’ve had excellent service from our service department. However, it’s clear the sales team did not meet your expectations. We aim for consistency across all departments, and your feedback is crucial for our improvement. I assure you, we take your feedback seriously, and I'd like to discuss any specific concerns with you directly. - Matt Gettys, General Manager, (770) 629-0287
Was told/approved for one thing but it was quickly
Was told/approved for one thing but it was quickly reversed/back tracked when i arrived at dealership. Felt like a bait and Switch kind of method. Interest rate went up and the vehicle was NOT in show room condition. Wouldn’t recommend, spend your money else where. Also bribed with 100 dollars to give a false review to hide there flaws and kind of clueless approach.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm sorry to read about your experience and the frustration you felt during your visit, particularly regarding financing and vehicle condition. We aim for transparency in all customer interactions, and it's important to us that you feel fairly treated. If we haven't had the chance to speak about this yet, I'm available for you to contact me directly so we can address your concerns thoroughly. - Matt Gettys, General Manager, 678-341-4102
Allen Velez is one of the best in the business.
Allen Velez is one of the best in the business. I would not hesitate dealing with him again or recommending him to a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant experience to take my vehicle for service,
Pleasant experience to take my vehicle for service, prompt, courteous and expectations were clear and all issues were fixed promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with Allen and chuck was amazing working with them
Worked with Allen and chuck was amazing working with them i really appreciate everything they have done for me when you come i would recommend to ask for Allen
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased car Nd have questions next day and number says
Purchased car Nd have questions next day and number says it is not in service
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service and very attentive.
Excellent customer service and very attentive. I will continue to bring my vehicle here for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's clean friendly the and atmosphere and the level
It's clean friendly the and atmosphere and the level attention fantastic thecwaitcwas a little long but worth it. I'll tell and recommend my friends and family to shop there if they ever need a vehicle Nice job!!!!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your location provides service quickly before time.
Your location provides service quickly before time. I would highly recommend. You are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair