Nissan of Cumming

(362 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (888) 216-9511 (888) 216-9511
Used (888) 350-2441 (888) 350-2441
Service (888) 706-7989 (888) 706-7989

Reviews

(362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Cumming from DealerRater.

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Great place to buy a used car.

Great place to buy a used car. Low pressure sales. Chris was patient, relatable and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly, worked with what we wanted, made the whole

Very friendly, worked with what we wanted, made the whole purchase a good experience. Definitely will come back for all my services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was excellent experience.

It was excellent experience. They gave a very good rate and entire process was quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and they responded well to my vehicle needs.

Very helpful and they responded well to my vehicle needs. Third purchase and will always go to them for vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good service ,Great service Manager .

Good service ,Great service Manager .Very Clean dealership .And treated very professionally. Not a long wait at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had my Rogue serviced.

I had my Rogue serviced. The scheduler James Edwards was very knowledgeable & very helpful. Daniel Dienhart, the manager of the Service Department was very efficient & sent txt/emails with updates & finally the completion. Thank you Nalley Cumming, James, & Daniel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very unprofessional.

Very unprofessional. They could not find the key for the car for 2 days I will not refer anyone to this place. They waisted my time and gas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We understand your frustration and regret the time and resources you lost. Please contact us directly so we can address your concerns and find a way to make this right. Jamey Lathem, Service Manager Nalley Nissan of Cumming 678-341-4141

The dealership is very clean their was a problem ordering

The dealership is very clean their was a problem ordering the wrong part so it took longer than expected but I’m retired so no problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The staff was prompt and efficient.

The staff was prompt and efficient. They processed my order quickly. Most important was the schedule, they were finished when they told me they would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The agents are always looking for ways to make my visit

The agents are always looking for ways to make my visit as short as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.