Reviews
The staff is kind and accommodating Car was serviced
The staff is kind and accommodating Car was serviced and finished as promised Waiting room is comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was chaos.
It was chaos. It took 8 hours to buy my new vehicle. They ran my credit in 3 banks without my authorization, they couldn't find the keys to the new car and no one knew how to explain some of the car's functions.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We understand your frustration and regret that we did not meet your expectations. Please contact us directly so we can address your concerns and work towards making this right. Matt Gettys, General Manager Nalley Nissan of Cumming 678-341-4102
Allan my salesman was the ultimate professional.
Allan my salesman was the ultimate professional. He’s the best. Thanks. I bought because of him. His customer service was the best I’ve ever experienced buying a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephen was great to work with.
Stephen was great to work with. My car was ready exactly when he said it would be. The area I was able to work in while I waited for my car was very comfortable and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fast, efficient, and the service
The service was fast, efficient, and the service representatives were very pleasant and explain things that they did with the car. I’m always very happy to see your service people. They always have a smile on their face.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us. We're pleased to hear that our team was able to exceed your expectations and provide you with excellent customer service and quality work during your visit to our dealership.
I've been using Nalley since I purchased my SUV.
I've been using Nalley since I purchased my SUV. There service department is batting 1000% with me. Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This service team has diligently worked to take care of
This service team has diligently worked to take care of my Armada in a timely manner. Happy with the customer service!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your business and appreciate you choosing our dealership for your automotive needs. We're thrilled to hear that our team was able to provide you with excellent customer service and quality work during your visit.
Service department is great !
Service department is great ! Can’t rate sales since I have not traded in 7 years and have no plan to trade soon.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and are pleased to hear that our team was able to provide you with outstanding customer service and quality work during your visit. Thank you for choosing our dealership for your automotive needs.
Professional, polite, nice washing your car, clean
Professional, polite, nice washing your car, clean waiting area, nice assortment of snacks, feel cared about
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. We're glad to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.
It was a great experience.
It was a great experience. I didn’t buy the car from there, but I bought it there to get something changed and they give me very well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear that our team was able to provide you with exceptional customer service and make your visit to our dealership a positive experience. Thank you for choosing us for your automotive needs and we look forward to seeing you again soon.