ALM Hyundai West

(483 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (877) 468-7856 (877) 468-7856
Used (877) 869-3990 (877) 869-3990
Service (888) 346-2712 (888) 346-2712

Reviews

(483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai West from DealerRater.

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My experience at ALM Hyundai West was phenomenal!

My experience at ALM Hyundai West was phenomenal! I came in a little nervous but Jean was very good at getting me what I wanted and very nice. He was also very prompt and professional. I would definitely recommend this dealership to anyone in need of a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant experience from the time I drove up til I left.

Pleasant experience from the time I drove up til I left. Very personable staff . Dealer was kinda too crowded at the time . Too many cars in parking lot. Hard to drive in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bad,not consistent, don't no what they are doing I have

Bad,not consistent, don't no what they are doing I have bought my car in 4 time in I week for the same thing check engine light on in a brand new car that hasn't had it first full strand then they damaged my car without letting me no they did I have no respect for this dealership none fix my dam car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very great service, from everyone.

Very great service, from everyone. Thanks to all who works here I have all of my services done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Emily has GOOD costumer service!

Emily has GOOD costumer service! Super sweet nice and works real hard! Raise needed asap!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Daniel is such a wonderful service advisor.

Daniel is such a wonderful service advisor. He is so kind and knowledgeable and really goes above and beyond to ensure you have a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Martin was determined to help me get what I wanted

Martin was determined to help me get what I wanted (ALMOST)! He got it close!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were extremely helpful and Mr.

They were extremely helpful and Mr. Mandela Wiliams as a very cooperative and a dedicated gentleman. Mr. Mikias Melese was good young man and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They never call me back about my parts on the car and

They never call me back about my parts on the car and when I called nobody Knew what I was talking about

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Same check engine light indicator supposedly repaired on

Same check engine light indicator supposedly repaired on last visit as well as off & on since auto was purchased is once again on. I am a senior who Cannot keep running there or driving with indicator on, NOT KNOWING whether is a VALID warning or not

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.