ALM Hyundai West

(482 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (877) 468-7856 (877) 468-7856
Used (877) 869-3990 (877) 869-3990
Service (888) 346-2712 (888) 346-2712

Reviews

(482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai West from DealerRater.

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Not only were they splendidly kind to me, apart from

Not only were they splendidly kind to me, apart from offering me other interesting and possibly even better options that the car I was interested in, I was also invited to a test drive to try them out myself

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dawon Shaw was so pleasant to work with.

Dawon Shaw was so pleasant to work with. He gave me time to look around alone, he is very knowledgeable of the vehicles & he kept me informed of everything going on. I give him a thousand stars!! Shout out to Dante Barker in Financing for knowing what I need to keep my Palisade beautiful & working perfectly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

T’Kai Ali Customer Service was outstanding.

T’Kai Ali Customer Service was outstanding. He was Transparent he made me feel welcome with his honesty. Even those we didn’t get the car at this time however we will come back to give this dealer the first opportunity's for a sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

U guys are awesome.

U guys are awesome. I love the service department. My daughter needs a car. See you soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great and everyone was so nice.

Service was great and everyone was so nice. My Service Advisor Ms Williams was amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always efficient and professional when servicing

They are always efficient and professional when servicing my car. I appreciate their legendary customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jameel was great.

Jameel was great. I am disappointed that nothing could be found wrong with the car even though it is eating oil. They are still working with me on this so hopefully there will be a resolution to the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very glad the new management retain some of the quality

Very glad the new management retain some of the quality employees. I am very pleased with my service advisor. Professional, knowledge of the business with patients to explain the process and or problem. Thank for opening up the response from costumers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amir and Destiny were awesome.

Amir and Destiny were awesome. They worked quickly and efficiently. The young man Homer that greeted me when I first arrived exuded excellent customer service. The dealership was very clean. My overall experience was a 10 out of 10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The experience with Destiny at ALM was excellent, she

The experience with Destiny at ALM was excellent, she deserves 5 stars.. Unfortunately, I am still without a title to the vehicle I purchased, thus I am unable to register and get a tag for the vehicle. I has been 2 months since the car was delivered and still no title. I am running out of time from the GA registration office before my temporary permit expires. Please help!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.